Systems Administrator

2 weeks ago


Pune, Maharashtra, India 3 Gen consulting services PVT LTD Full time

Department:
Information Technology

Reporting To:
Team Lead - Information Technology

Primary Objective:
Managing IT helpdesk

Responsibilities:

  • Expertise in routers, switches, Access Points and firewall settings
  • Managing IT helpdesk ensuring timely service delivery to internal clients
  • Creating and managing windows servers. Users and groups management.
  • Provide technical and operational support to other departments and teams as required in support of business objectives
  • Expertise in patching and software Upgrades
  • Troubleshooting and PC Hardware knowledge
  • Acts as a primary escalation point for Tier I\2 system administrators and engineers in remediating service requests and incidents, for both customers and internal operations.
  • Primarily focused on assisting with the troubleshooting of various issues, service requests or incidents
- regarding networks, servers, end points, and user needs. Responsible for monitoring all networks, servers and building control systems

  • Put together project files in a timely manner and provide project management services when appropriate.
  • Create and maintain detailed documentation
  • Participate in an oncall rotation with other members of Service Desk and Infra teams.
  • Provide weekly metrics, updates, and health reports to Manager
  • Strong understanding and troubleshooting of DNS and NFS, SMTP, HTTP, TCP/IP, VMware Horizon client, Domain Controller.

Knowledge of the following technologies:

  • Routing, Switching, VPN, LAN, WAN, Network Security, VM, VDI, Intrusion Detection, and Anti-Virus.
  • Experience with encryption and authentication technologies required
  • Experience with Jira (or equivalent) ticketing system

Required Skills:

  • Basic knowledge of Wintel, Citrix and VMware is desirable
  • Advanced verbal and written communication skills
  • Server backup & restore method, Windows patch management.

Educational Requirements:
Requires Bachelor's degree in (Computer Science, or Engineering) or equivalent

Job Location:
Pune

Salary:
From ₹20,000.00 per month

Schedule:

  • Monday to Friday
  • Night shift


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