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Thiruvananthapuram, India BzAnalytics PVT LTD Full timeLocations: Bangalore/Hyd Operational Support Must Have: 7 years of experience in an Oracle/Informatica environment with knowledge of views, packages, stored procedures, functions, constraints, cursors, indexes, table partitions 7 years of experience with an ETL tool such as SSIS, Azure Data Factory or AWS Glue Strong background in data warehouse, data...
Genesys Pure Clouderabad
3 months ago
Thiruvananthapuram, Kerala, India
BzAnalytics PVT LTD
Full time
Locations:
Bangalore/Hyd
Operational Support
Must Have:
7 years of experience in an Oracle/Informatica environment with knowledge of views, packages,
stored procedures, functions, constraints, cursors, indexes, table partitions
7 years of experience with an ETL tool such as SSIS, Azure Data Factory or AWS Glue
Strong background in data warehouse, data management and data analytics
Monitor ETL production batch schedules to meet predefined SLA's
Resolve functional and system errors as identified by Business Partners
Coordinate activity between Business Units and EIS to drive open action items to closure
Work with other technical teams to resolve infrastructure related problems
Maintain a good relationship with other technology teams within client enterprise
Generate, Control, and Resolve incident tickets relating to Production batch and Data availability
issues
Serve as senior contact for production support issues and escalations
Enterprise L3 support to resolve production support issues in a timely manner
This is a hands-on, delivery focused role.
Attempt to isolate, reproduce, and resolve problems using available systems and tools, and
investigate potential workarounds for verified defects.
Participate in the creation of Knowledge Base articles, solutions, and other related support collateral.
To interface with Subject Matter Experts, where the problem cannot be resolved at a frontline
support level.
Good to have:
Excellent written and verbal communication skills
Detail oriented; Analytical with problem solving abilities
Schedule:
- Morning shift