Cluster Field Trainer For

2 weeks ago


Delhi, Delhi, India SG OASIS HR CONSULTANCY PVT LTD Full time

The Executive/Senior Executive - Training & Development (Field Training) is responsible for supporting the Training &; Development team in delivering effective and efficient training programs within the Quick Service Restaurant (QSR) industry.

This role primarily focuses on providing on-the-job training to employees, monitoring their performance, and ensuring compliance with operational standards and procedures.

Role & responsibilitiesOn-the-Job Training:Conduct on-the-job training sessions for new hires and existing employees.
Demonstrate and explain operational procedures, best practices, and customer servicestandards.
Provide hands-on guidance and support to employees to enhance their skills and knowledge.2.

Performance Monitoring:
Observe and assess employee performance during training sessions and on-the-job.
Provide feedback and coaching to employees to improve their performance and adherenceto operational standards.
Identify areas for improvement and develop action plans to address performance gaps.3.

Compliance with Operational Standards:
Ensure that all employees comply with the QSRs operational standards and procedures.
Monitor and assess employee adherence to food safety, cleanliness, and hygiene standards.
Conduct regular audits to identify non-compliance issues and implement corrective actions.4.

Training Material Development:
Assist in the development of training materials, modules, and resources.
Collaborate with the Training & Development team to create engaging and interactive training content.
Update and revise training materials as needed to reflect changes in operational procedures or industry standards.5.

Training Evaluation and Reporting:
Assist in evaluating the effectiveness of training programs through assessments and feedback mechanisms.
Collect and analyze data on training outcomes and employee performance.
Prepare reports on training evaluation results and provide recommendations forimprovement.6.

Collaboration and Coordination:
Collaborate with the Training & Development team to ensure smooth execution oftraining initiatives.
Coordinate with store managers and supervisors to schedule and organize training sessions.
Communicate with employees to ensure their understanding of training schedules andexpectations.

Qualifications and Skills:
Bachelors degree in Human Resources, Training & Development, or a related field.

Previous experience in a training or supervisory role within the QSR industry isPreferred candidate profileStrong knowledge of operational standards and procedures in the QSR industry.

Excellent communication and presentation skills.
Ability to provide clear and constructive feedback to employees.
Strong organizational and time management skills.
Proficient in using Microsoft Office Suite and other training software.
Ability to work independently and as part of a team.
Willingness to travel to various locations as required.

Contact PersonSofiya SayyedSG OASISInterested candidates can share resumes on

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