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NexThink Administrator System Administrator NexthinkMonitoring and Analysis

4 months ago

Pune, Maharashtra, India SPG Consulting Full time
Nexthink Monitoring andAnalysis

MustHave Minimum 5 mandatedetails are mandate with two or 3liners1.

Nexthink Monitoring andAnalysis:
Continuouslymonitor Nexthink data and alerts to identify potential issues oranomalies.
Analyze Nexthink data to proactivelydetect and resolve IT problems.
Investigate andtroubleshoot incidents reported / related throughNexthink.
Create and maintain dashboards andreports to track key performance indicators (KPIs) related to themonitored assets (including baselining).Create and updatedocumentation related to incident responses and problemresolutionsGoodtoHave Minimum 2 mandate details are mandate with two or 3liners

IncidentResponse:
Collaborate withother IT teams to investigate detectedanomalies.
Document incident details andimplementations done allowing selfhealing / resolutions by L1/L2and recommendations for futureprevention.
Analyses incident trends in thedifferent support levels allowing shifttoleft of these activitiesleading to a faster MTTR..

PerformanceOptimization:
Identifyopportunities and provide recommendations for improvements toenhance the overall user experience based on NexthinkData

Documentation:
Maintainaccurate documentation of Nexthink configurations procedures andbest practices.

resolutions,performance optimization,nexthinkmonitoring and analysis,incidentresponse,healing,documentation,data,mttr