International Customer Service

1 week ago


Airoli Navi Mumbai Maharashtra, India Hird Full time

Needs Excellent English communication.
Your Impact as a
Customer Service Representative

  • Customer Service through call.
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
Time & Customer Effort

  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & followup
  • Identify, share and support operational improvement.

Pay:
Up to ₹14,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Airoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • Total Years of experience?
  • Salary will be 14k in hand.

Education:

  • Higher Secondary(12th Pass) (preferred)

Language:

  • Excellent English (preferred)

Shift availability:

  • Night Shift (preferred)

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