Head of Information Technology

1 week ago


Delhi, Delhi, India WhiteSlips Job Management Consultants Full time
Strategic Planning:
  • Develop and execute an IT strategy in line with the hospital's objectives.
  • Identify opportunities to utilize technology for enhancing patient care, operational efficiency, and cost-effectiveness.
  • Stay updated on emerging technologies and healthcare IT trends to drive innovation and maintain a competitive advantage.
Infrastructure Management:
  • Supervise the design, deployment, and upkeep of the hospital's IT infrastructure, encompassing networks, servers, and databases.
  • Ensure the reliability, scalability, and security of IT systems to facilitate seamless healthcare services.
  • Collaborate with vendors and external partners for the procurement of required hardware, software, and services.
  • Guarantee adherence to regulatory mandates (e.g., HIPAA) and industry standards for EMR utilization and data security.
  • Deliver training and assistance to healthcare personnel on EMR utilization and best practices.
Cybersecurity and Data Protection:
  • Enforce cybersecurity protocols to safeguard sensitive patient data and counter cyber threats.
  • Conduct routine security audits and risk evaluations to pinpoint vulnerabilities and implement suitable protections.
  • Act promptly in response to security breaches, coordinating with pertinent parties and organizations as warranted.
IT Support and Helpdesk:
  • Supervise the IT support unit responsible for offering technical aid to hospital staff and resolving IT issues.
  • Establish service level agreements (SLAs) for IT support and guarantee prompt resolution of tickets and inquiries.
  • Promote a customer-centric approach to IT support, emphasizing responsiveness and professionalism.
Compliance Documentation:
  • Develop and sustain documentation regarding IT compliance, covering policies, procedures, risk assessments, and incident response strategies.
  • Ensure that the documentation remains current and easily accessible to relevant stakeholders, including auditors and regulatory bodies.
  • Collaborate with legal and compliance units to interpret and apply regulatory mandates to IT practices and protocols.
Budgeting and Resource Management:
  • Create and oversee the IT department's budget, allocating resources efficiently to back strategic programs and operational demands.
  • Monitor expenses and spot opportunities for cost efficiency without compromising quality or security.
  • Offer consistent reports and updates to hospital leadership on IT expenditures, performance measurements, and ROI.
Team Leadership and Development:
  • Recruit, coach, and guide a top-performing IT team capable of addressing the hospital's IT requirements.
  • Foster a culture of cooperation, answerability, and continuous learning within the IT department.
  • Conduct performance assessments and supply constructive input to team members to encourage professional advancement and growth.


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