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India Foods_Technical Support Officer_B&FS_Calicut

4 months ago

Bengaluru, Karnataka, India General Mills Full time

India Foods Business is a full-service manufacturing and marketing unit comprising over 500 employees spread across over multiple locations across India. Our strong suite of products includes the Pillsbury, Betty Crocker, Haagen-Dazs and Nature Valley brands in both direct-to-consumer and B2B channels across Retail, Food Service and Bakeries & Exports. We combine the capabilities of a global enterprise with the entrepreneurial spirit and cultural awareness you would expect of a smaller local company.

JOB TITLE: Technical Support Officer

ROLE AND RESPONSIBILITIES:

Job Description
Technical Support Officer
Support local sales and business development initiatives
Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs)
Plan and execute innovative product applications which help the operator in converting to Pillsbury Premixes portfolio.
Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions
Manage all data and provide concise reports on results and status
Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues
Evaluating the new products and provide feedback
Generate new Applications/product ideas which will help in increasing sales

QUALIFICATIONS:

Hotel Management Degree with experience in Bakery & Confectionery.

• 3-4 years of experience in operations, product development & handling kitchen operations as Commissary 2 or Commissary 1 chef at hotels or cruise

• Creative

• Good training skills

• Excellent communication skills

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.