Senior Quality Consultant

2 weeks ago


Bengaluru, Karnataka, India Tech Mahindra Full time

We are looking to hire a Quality Consultant/Senior Quality Consultant

About the Company: Join our team at a leading company with a focus on quality assurance and continuous improvement.

Locations: Hyderabad, Bangalore, Noida, Pune, Gurgaon

Experience: 6 to 14 years

Associate Quality Consultant Job Description:

Domain Experience: Check out the detailed requirements for domain experience in areas such as BFSI (Banking/Insurance), NS (Network Services), and IES/TES (Engineering Services)

Education Qualification: Ideal candidates will have a Bachelor's in Electronics/Telecommunication, B.E (Any Specialization), or a Master's in Computer Applications (MCA)

Skill Requirements:

  • Proficiency in various phases of SDLC and familiarity with methodologies like Waterfall, Agile, and Testing
  • Management expertise with exposure to standards like ISO, CMMI, ITIL, ETOM, Agile/DevOps
  • Experience with Six Sigma, Lean, or Total Quality Management concepts
  • Skills in Defect Prevention, Risk Management, Estimation, Configuration Management, and Process Improvement/Innovation
  • Strong interpersonal, written, and verbal communication skills
  • Experience in Process Audits, Metrics, Root Cause Analysis (RCA), and process enhancement

Role:

Responsibilities include reviewing development activities and ensuring compliance with quality management processes, monitoring project performance metrics, and implementing quality strategies.

  • Customizing and implementing Quality Strategies aligned with stakeholders' expectations
  • Enhancing Customer Satisfaction Levels and implementing improvement actions
  • Implementing delivery practices, tools, and standards across projects
  • Ensuring effective risk management practices and addressing audit findings
  • Monitoring SLAs, conducting metrics analysis, and driving continuous improvements

Overall, this role focuses on facilitating delivery governance and performance reporting for various projects, programs, and portfolios.



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