Accounting Support A1-fin

2 weeks ago


Bengaluru, Karnataka, India Oracle Full time

Global Order Management Team is responsible for validating and processing executed contracts in accordance with the established procedures, policies and standards.

This involves liaising with various cross-functional stakeholders including Sales, Partners, Business Finance, Business Practices, upstream and downstream processes to ensure timely and accurate order processing and revenue recognition.

This team manages online and offline submissions for License, Hardware, Cloud, Support Renewal and Education


An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in.

Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more.

We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Oracle is an Equal Employment Opportunity Employer
.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Which includes being a United States Affirmative Action Employer

Responsibilities:

  • Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals
  • HW/License/Cloud/Support Renewal/Edu
  • Identify queries on noncompliant requests; work with the right stake holders to resolve them by providing details on possible resolution
  • Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues
  • Adherence to compliance guidelines including SOX, internal & external compliance audits
  • Constantly strives to enhance technical and process knowledge; participate in assessment programsupdates, LLC, etc.
  • Meet the defined KPIs-Input Quality, Output Quality, Efficiency & Turn Around Time
  • Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)
This role reports into Assistant Manager/Deputy Manager/Manager

Key Skills

  • Change Agility
  • Shows willingness to adjust to changing work environments
  • Mastering Complexity
  • Assimilates and evaluates new data and facts in a timely manner to support effective decisionmaking
  • Communicating for Impact
  • Builds credibility by contributing expertise and provides accurate and relevant information in a timely manner
  • Creates easy to understand and accurate business communications
  • Collaboration
  • Values diverse thinking and seeks to understand different perspectives and cultures
  • Demonstrates value as a team player both within and across teams
  • Performance drive and Execution
  • Demonstrates attention to detail in all aspects of work
  • Acts with a sense of urgency and confidence to deliver quality work in a timely manner

Basic Requirements

  • Graduate/Post Graduate with 0 to 2 years of experience
  • Flexible to work in shifts

Responsibilities:

  • Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals
  • HW/License/Cloud/Support Renewal/Edu
  • Identify queries on noncompliant requests; work with the right stake holders to resolve them by providing details on possible resolution
  • Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues
  • Adherence to compliance guidelines including SOX, internal & external compliance audits
  • Constantly strives to enhance technical and process knowledge; participate in assessment programsupdates, LLC, etc.
  • Meet the defined KPIs-Input Quality, Output Quality, Efficiency & Turn Around Time
  • Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)
This role reports into Assistant Manager/Deputy Manager/Manager

Key Skills

  • Change Agili


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