Manager, Salesforce Development

2 weeks ago

Bengaluru, Karnataka, India Granicus Full time
The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the , , Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do .

Responsibilities:

Manage, coach, and mentor a growing team of developers Work closely with Salesforce analyst team to identify key opportunities for organizational improvement, as well as the development of technology to increase operational efficiencies. Assist in basic data cleanup and migration efforts and support Salesforce tools and basic third-party integrations Engage with business unit leaders to put together their vision, requests for changes, or any bugs Serve as the primary point of contact for the Sales organization and its interactions with Salesforce Sales Cloud Develop detailed requirements, feature definitions, implementation plans, and internal communications Create high-level architecture diagrams that show both technical and business processes. Provide a detailed level of effort estimating for proposed solutions, along with being able to articulate the advantages and risks to business stakeholders. Participate with cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities

Skills & Experience:

Strong understanding of platform including Apex, Lightning (LWC, Aura), Visualforce, SOQL, unit testing etc. Deep understanding of SDLC and continuous improvement methodologies (, Agile) Industry experience; full understanding of Salesforce design, administration and development experience, and strong understanding of Salesforce best practices Analytical and problem-solving skills, and consulting mindset Excellent verbal and written communication skills in both technical and non-technical aspects. Passionate about building great products and providing a solution-based approach Technical fluency; comfortable understanding and discussing technology concepts, experience evaluating trade-offs and new opportunities with technical team members Experience with Conga CLM and/or Salesforce CPQ Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit The Team- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.The Culture- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.- A few culture highlights include – Employee Resource Groups to encourage diverse voices- Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact .Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

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