Systems Engineer

1 week ago

Baddi, Himachal Pradesh, India CommScope Inc. Full time

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.

We are looking to add a Systems Engineer to join our team based in the UK. This role can be based anywhere in the London UK, with preference given to those in the London area as this role supports Service Providers who is based in EMEA.

How You'll Help us Connect The World

Support pre-sales activities for Charter and partner accounts, working closely with Account Managers to position and deliver solutions to service providers pursuing a variety of strategic wireless and network deployment initiatives including managed network services, SMB hotspots, public, and community Wi-Fi. Design and implement strategies to successfully position the RUCKUS Networks product portfolio within Charter. Involves the full range of systems engineering skillsets from high-level strategic and technical presentations to the hands-on customer support of lab qualification, design, integration, and deployment, with particular emphasis on pre-sales technical strategic assessment, and positioning.

  • Support the sales team in achieving revenue goals.
  • Account responsibilities within assigned Charter. Learn relevant solution sets, architectures, and full product line specifications.
  • Coordinate customer testing, qualification, and deployment activities.
  • Keep up-to-date on relevant competitive solutions, products, and services.
  • Provide technical and sales support for Charter.
  • Participate in technical presentations for customers, partners, and prospects.
  • Assist in the development of formal sales proposals and RFx responses.
  • Set up and operate equipment for customer demonstrations and evaluations.
  • Provide customer feedback to Product Line Management to help improve products and services.

Required Qualifications for Consideration

  • A Bachelor's Degree in Electrical Engineering, Computer Science, or equivalent technical discipline preferred.
  • 5+ years of internetworking experience.
  • 5+ years Wi-Fi or other RF data system experience required.
  • Previous customer support experience required.

You Will Excite Us If You Have

  • RUCKUS Wireless product experience and/or relevant experience in key competitor offerings.
  • Pre-Sales experience in Tier-1 service provider or MSO environment
  • Experience with Wi-Fi in hospitality, MDU, education, and/or other enterprise verticals desirable.
  • In-depth knowledge of Wi-Fi, switching, routing, and at least one of the following areas of specialization: RF, Network Management, WLAN Gateway Technologies, LTE, 3GPP Technologies, DAS.
  • Experience in designing, delivering, and executing product test plans in service provider lab environment and/or real-world field environment.
  • Ability to educate the customer in Wi-Fi design and deployment processes from site survey, network design, and planning, to AP installation and verification testing.
  • Create technical presentations and deliver them with the account team/customer.
  • Understanding technical issues and apply solutions, technology, and products to a business opportunity.
  • Takes initiative in seeking out projects that improve technical skillset, technological efficiencies, quality of product, sales opportunity, and leads.
  • Willingness to travel up to 50% to customer account located across EMEA.

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope's accommodation process and EEO policy at

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