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Automobile Sales Trainer
1 week ago
Position:
Automobile Sales Trainer
Location(s): Bengaluru, KA
Experience: 7 to 10 years' relevant experience as an Automobile Sales Trainer
Duration:
Full-time
- Control and maintain learning ambience within the training session.
- Provide constructive feedback on participant performance.
- Conduct assessment and share results with participants/concerned.
- Assign learning tasks after a training/before training.
- Conduct certification.
Skills:
- Should be fluent in English and Kannada or Regional languages
- Should have adequate market knowledge, clear understanding of automobile industry, awareness of technology used in premium and super premium cars.
- Excellent platform, participant orientation, group facilitation, presentation skills
- Able to read, understand and interpret the written Information clearly.
- Able to communicate and deliver Training in English, Hindi, Kannada and other regional languages.
- Openness to travel frequently within India.
Key Responsibilities / Duties:
- Conducting Training
- Training delivery which includes classroom, virtual tools and on job training on site at dealership location.
- Conducting Training
- Trainer to modify training content with new inputs (minor changes), vetting and validating existing content and mapping competition related content.
- Consulting brands on effectiveness
- Providing feedback on making the training content effective/changing content structure, etc.
- Ensure the soft skill and etiquette part covered in regular training modules to enhance customer satisfaction and organizational goal.
- Need based carry out Assessment centre and final certification of dealer participants to ensure the desired quality being maintained.
- Conduct mystery shopping of other brands to upgrade knowledge and content.
- Representing Brand values
- Trainer to display the brand in terms of temperament, individual brand values and training content/styles.
- Maintain knowledge about brand KPI and assist dealers in achieving the same
- Report preparation post training and sharing with desired stake holders within 3 days of training event completion.
- Ensuring training aids arrangement and vehicles availability as and when required.
- Ensuring selfgrooming and upkeep of all records
- Participation in brand events
- Like skill contest, prepare test papers, activities, evaluation, own up tasks and execute them.
- Skill Upgradation
- Participate in trainer knowledge upgradation workshop, Train the Trainer programs, Pedagogy workshops, online upgrade training and international training events.
- Best Practice and Innovation
- Implement best practices in a year in training that impacts learning, reduces cost or improves operational efficiency.
- Need based trainer to perform administrative task like coordinating with dealership HR manager / Sales Manager / training coordinator for nominations, action plan follows up, manpower data etc.
- Planned leave to be informed a month prior to the Training Manager.
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