Service Desk Tier 2

Company Profile:Job Title: Service Desk EngineerPosition: Associate Systems EngineerExperience: 5+ yrsCategory: IT InfrastructureMain location: BangaloreEmployment Type: Full TimeQualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities:Help Desk or PC related work experience...

Company Profile:Job Title: Service Desk EngineerPosition: Systems EngineerExperience: yrsCategory: IT InfrastructureMain location: BangalorePosition ID:JEmployment Type: Full TimeQualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities:Help Desk or PC related work experience...

Resolves end user software and hardware related incidents and service requests. Troubleshoots incidents using collaborative tools. Escalates and assigns incidents to other Information Technology (IT) staff members and ensures timely resolution of service requests. As a member of this team, you would contribute to CDM Smith's mission by: Troubleshoots 2nd...

Job Summary:Location : Hebbal, BangaloreExp - 5+ yearsThe NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure that...

The Support Specialist- Tier 2, assigned to one of Pinkerton largest global clients, will be a part of the global help desk team who are collectively responsible for responding to reported security device issues from hundreds of locations around the world.The Specialist is responsible for resolving reported issues through the review of incoming service...

Job Summary: Location : Hebbal, Bangalore Exp - 5+ years The NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure...

OverviewDescriptionThe Service Desk Support Specialist supports our client's worldwide IT operations, providing first line support oftheir users with exceptional and professional customer service. This position is 100% remote technicalsupport for employees and system generated Service Desk submissions, including documenting proceduresand managing incidents...

Overview Description The Service Desk Support Specialist supports our client's worldwide IT operations, providing first line support of their users with exceptional and professional customer service. This position is 100% remote technical support for employees and system generated Service Desk submissions, including documenting procedures and...

Job Summary: The Support Specialist- Tier 2, assigned to one of Pinkerton largest global clients, will be a part of the global help desk team who are collectively responsible for responding to reported security device issues from hundreds of locations around the world. The Specialist is responsible for resolving reported issues through the review of...

What is special about Lighthouse?Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation...

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...

Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

Role/Title: Service Desk ExecutiveExperience: 1-2 yearsLocation: Bangalore locationContract to Hire RoleNotice period : Immediate to 30 Days MaxKey Skills: ITIL processes, End User Computing technologies, Networking ConceptsCertification (Desired): ITIL, PMP, MCSE, Microsoft windows, CompTIA A+Job Descrription:Service Desk Executive shall oversee the...

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

IT Service Desk Agent(24*7 Support Rotational Shifts)Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents...

The IT Service Desk Supervisor is responsible for overseeing the daily operations of the IT service desk team, ensuring that IT support services are delivered effectively and efficiently to meet the needs of the organization. The supervisor will work closely with the Service Delivery Manager to provide leadership and direction to the team, ensuring that...

1+ years experience in a helpdesk environment, specifically Tier l Help Desk 1+ years experience providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware 1+ years experience responding to and triage queries via email and over the phone Enable and troubleshoot user accounts in multiple...

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

Join Our Team as a Service Desk Manager at XYZ Company!Responsibilities:- Supervise the daily operations of the service desk team, ensuring efficient resolution of user issues.- Manage and prioritize service desk tickets, assign tasks, and track progress to meet SLA targets.- Develop and implement processes to enhance efficiency and customer satisfaction.-...

JD - L- Service DeskJob Description: -To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user...