Entry Service Desk Specialist

OverviewDescriptionThe Service Desk Support Specialist supports our client's worldwide IT operations, providing first line support oftheir users with exceptional and professional customer service. This position is 100% remote technicalsupport for employees and system generated Service Desk submissions, including documenting proceduresand managing incidents...

Overview Description The Service Desk Support Specialist supports our client's worldwide IT operations, providing first line support of their users with exceptional and professional customer service. This position is 100% remote technical support for employees and system generated Service Desk submissions, including documenting procedures and...

Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

Join Our Team as a Service Desk Manager at XYZ Company!Responsibilities:- Supervise the daily operations of the service desk team, ensuring efficient resolution of user issues.- Manage and prioritize service desk tickets, assign tasks, and track progress to meet SLA targets.- Develop and implement processes to enhance efficiency and customer satisfaction.-...

Position: Service Desk ManagerAs a Service Desk Manager, you will be responsible for overseeing the daily operations of the service desk team to ensure timely and effective resolution of user issues and requests. Your role will involve: Managing and prioritizing service desk tickets, assigning tasks, and monitoring progress to meet SLA targets. Developing...

Job DescriptionRole: Service Desk Lead-L1/L2Location: Bangalore (Hybrid Mode)Experience Range: 7-12 YearsRequired skills & Responsibilities:7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

Job DescriptionRole: IT Service Desk LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

Position Description: Service Desk Manger Exp: 8-15yrs Work Environment: 24X7 operation, EST Location: Bangalore, Electronic City office, 5 Days Working from office. Your future duties and responsibilities: IT Service Desk Team, Operations and Customer Management Service Delivery Management. Experience in configuring and managing omnichannel cloud...

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...

Service Desk ( JobID ::BangaloreFull TimeExperience yearsOffered Salary Notice PeriodNot Disclosed Excellent communication skills (both written and verbal) Knowledge of IT industry and technology understanding Demonstrate high levels of customer service and operational excellence Ability to multitask and prioritize in a fastpaced environment Ability to...

The IT Service Desk Supervisor is responsible for overseeing the daily operations of the IT service desk team, ensuring that IT support services are delivered effectively and efficiently to meet the needs of the organization. The supervisor will work closely with the Service Delivery Manager to provide leadership and direction to the team, ensuring that...

Role/Title: Service Desk ExecutiveExperience: 1-2 yearsLocation: Bangalore locationContract to Hire RoleNotice period : Immediate to 30 Days MaxKey Skills: ITIL processes, End User Computing technologies, Networking ConceptsCertification (Desired): ITIL, PMP, MCSE, Microsoft windows, CompTIA A+Job Descrription:Service Desk Executive shall oversee the...

IT Service Desk Agent(24*7 Support Rotational Shifts)Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents...

Position Description: JOB REQUIREMENTSAs Service Desk Work Force Manager (WFM),•Upkeep of key metrics like Service Levels / ASA / Average Handle time and perform volume forecast•Help Operations achieve any agent level or team level KPIs that build up to the Service Desk metrics•Monitor and highlight any variances in staffing (adherence and...

Greeting from Infosys BPM Ltd.,We are hiring candidates for Service Desk -Process Specialist.Please walk-in for interview on 12th & 13th June at BangaloreNote: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.Please use below link to apply and register your application.Please mention...

French Service Desk : Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. Update SOP/knowledge base articles document as per resolution and...

French Service Desk : Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. Update SOP/knowledge base articles document as per resolution and...

Greeting from Infosys BPM Ltd.,We are hiring candidates for Service Desk -Process Specialist. Please walk-in for interview on 12th & 13th June at BangaloreNote: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...