Application Analyst

1 week ago

Jaipur, Rajasthan, India Partech Full time

Hi there We're PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing team

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we're off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us If it sounds like you belong here, we should meet

Role- Application AnalystLocation – Jaipur
Job Description -

Punchh is seeking an Application Analyst to join their Guest Services team in the Jaipur, Rajasthan office. Punchh is a SaaS-based product company based out of San Mateo, CA with our development unit headquartered in Jaipur, Rajasthan.

The Application Analyst plays an important role in Customer Support and once trained on the Punchh marketing platform, he/she will be the point of contact for responding and assisting our customers' customers in B2C.

Were looking for someone who internalizes a passion for delivering excellence to customers and has a strong interest in Martech platforms and serving business customers in the restaurant, health and beauty, fitness, and retail industries. While this is a role that supports customers, it does require technical experience. The ideal candidate should have a curious nature and a strong aptitude in knowing how to ask the right questions to get to the needs of the customers and have a strong desire to find solutions for the customers. The candidate must enjoy a fast-paced work environment and be flexible with an on-call rotation for after-hours and weekend support.

Total and Relevant Experience Required: 0-4 yrs

Educational Qualification: B.Tech / B.E /BCA

What You'll Do

Interact with business customers by email and online to assist them in using the applications and features in the Punchh marketing platform. End-User Support Consult with and provide direction to application end-users; assist with the day-to-day operation of application including points and rewards credited along with loyalty. Provide assistance to end users through defined support standards including information gathering and problem analysis to meet Service Level Agreements. Investigate and troubleshoot application-level issues related to the Punchh marketing platform. Where required, adopt flexible work time schedules and as required, be flexible to addressing critical after-hours customer issues.

What You'll Need

1-2 years of professional work experience with customers in an application B2C support role in a SaaS company. Curious, investigative nature - skilled at probing and asking questions to get to the core of customer issues. Strong time management skills and the ability to respond well to time pressures and deadlines. Ability to prioritize and triage competing priorities and maintain focus on successful resolution of issues and tasks. Customer empathy, a strong desire to resolve issues towards customer happiness. Impeccable attention to detail. Clear communicator, both in writing and verbally. Creative, resourceful problem-solver. Embraces a strong sense of accountability and ownership. Excellent English communication skills and email etiquette.

Additional Requirements

Technical acumen would be a plus factor. Experience working in a SaaS Company. Proficient in Microsoft Office. Elementary knowledge of devices and mobile applications.

Benefits:

Medical Coverage, to keep you and your family healthy. Compensation that stacks up with other tech companies in your area. Paid vacation days and holidays to rest and relax. Opportunities for career growth and training support, including fun team building events.

Flexibility and a comfortable work environment for you to feel your best

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

  • Application Analyst

    1 week ago

    Jaipur, Rajasthan, India Partech Full time

    Hi there We're PAR and our purpose is:To deliver solutions that connect people to the restaurants, meals and moments they love.We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing teamPAR invented...

  • Business Analyst Intern

    1 week ago

    Jaipur, Rajasthan, India T S Project Eagle Full time

    This is a position that allows you to work remotely.ALTERNATE TITLES: Systems AnalystDEPARTMENT: ManagementCOMPANY: Project XREPORT TO: CEOWe are looking for a highly analytical and detail-oriented Business Analyst to join our team. The ideal candidate will be responsible for analyzing business processes, spotting areas for enhancement, and proposing...

  • Business Analyst Intern

    1 week ago

    Jaipur, Rajasthan, India T S Project Eagle Full time

    This is a remote positionALTERNATE TITLES:Systems AnalystDEPARTMENTManagementCOMPANYProject XREPORT TOCEOWe are seeking a highly analytical and detail-oriented Business Analyst to join our team. The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that drive business...

  • Business Analyst Intern

    1 week ago

    Jaipur, Rajasthan, India T S Project Eagle Full time

    Job DescriptionThis is a remote positionALTERNATE TITLES:Systems AnalystDEPARTMENTManagementCOMPANYProject XREPORT TOCEOWe are seeking a highly analytical and detail-oriented Business Analyst to join our team. The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that...

  • Business Analyst Intern

    1 week ago

    Jaipur, Rajasthan, India T S Project Eagle Full time

    Job Description This is a remote position. ALTERNATE TITLES: Systems AnalystDEPARTMENT ManagementCOMPANY Project XREPORT TO CEOWe are seeking a highly analytical and detail-oriented Business Analyst to join our team. The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and recommending...

  • NLS Analyst

    1 week ago

    Jaipur, Rajasthan, India F336 Deutsche India Private Limited, Jaipur Branch Full time

    DescriptionThe Trade and/or Transaction Analyst offers operational expertise and independent governance to ensure timely, accurate, and complete transaction management for the bank and, if applicable, the bank's clients. Duties involve providing technical, transactional, and logistical insights to the leadership team for maintaining a balanced approach...

  • Process Analyst Intern

    1 week ago

    Jaipur, Rajasthan, India T S Project Eagle Full time

    This is a remote positionALTERNATE TITLES:Process DesignerDEPARTMENTTechnologyCOMPANYProject XREPORT TOCEOWe are seeking a highly motivated and detail-oriented Process Analyst to join our team. The successful candidate will be responsible for identifying, analyzing, and improving business processes to enhance efficiency, reduce costs, and increase customer...

  • Quality Analyst

    1 week ago

    Jaipur, Rajasthan, India HyreFox Consultants Full time

    ResponsibilitiesResponsible for software testing through manual / automation testing of Web/ Product based applicationsCreate test plans, test cases, and/or test scripts required to validate solutionsTake proactive, expert ownership of Quality Assurance role on client and internal projectsTest Execution, Evaluation and Defect ReportingWork closely across all...

  • Process Analyst Intern

    1 week ago

    Jaipur, Rajasthan, India T S Project Eagle Full time

    This is a remote position.ALTERNATE TITLES: Process DesignerDEPARTMENT TechnologyCOMPANY Project XREPORT TO CEOWe are looking for a highly motivated and detail-oriented Process Analyst to join our team. The successful candidate will be responsible for identifying, analyzing, and improving business processes to enhance efficiency, reduce costs, and increase...

  • Quality Analyst

    1 week ago

    Jaipur, Rajasthan, India HyreFox Consultants Full time

    Responsibilities Responsible for software testing through manual / automation testing of Web/ Product based applications Create test plans, test cases, and/or test scripts required to validate solutions Take proactive, expert ownership of Quality Assurance role on client and internal projects Test Execution, Evaluation and Defect Reporting Work...

  • Sr. Analyst

    1 week ago

    Jaipur, Rajasthan, India HyreFox Consultants Full time

    Mytee Products, a leading supplier of truckparts and cargo control equipment, is seeking a Purchasing and Pricing Analystto join our team. As a Purchasing and Pricing Analyst, you will be responsiblefor managing the procurement process, analyzing pricing data, and developingpricing strategies to ensure that our products remain competitive andprofitable. ...

  • Process Analyst Intern

    1 week ago

    Jaipur, Rajasthan, India T S Project Eagle Full time

    Job Description This is a remote position. ALTERNATE TITLES: Process DesignerDEPARTMENT TechnologyCOMPANY Project XREPORT TO CEOWe are seeking a highly motivated and detail-oriented Process Analyst to join our team. The successful candidate will be responsible for identifying, analyzing, and improving business processes to enhance efficiency, reduce...

  • Senior Analyst

    1 week ago

    Jaipur, Rajasthan, India Genpact Full time

    Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Senior Analyst

    1 week ago

    Jaipur, Rajasthan, India Equiniti Full time

    Management Level GEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specializing in shareholder management. Within a...

  • Lead Consultant- Quality Analyst SFDC

    1 week ago

    Jaipur, Rajasthan, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • IT Systems Analyst-Jaipur/WFH/UK Full-Time

    1 week ago

    Jaipur, Rajasthan, India HyreFox Consultants Full time

    VGL COMPANY OVERVIEW: Vaibhav Global Limited, (VGL) is a well-establishedvertically integrated company, founded in India 35 years ago. Over the years, VGL has built itself to be a vertically integrated retailerwith robust supply chain from designing, manufacturing, distributing, and retailing in most advanced consumer markets of the world.VGL operates...

  • Analyst – Process CoE

    1 week ago

    Jaipur, Rajasthan, India Equiniti Full time

    Management LevelHRoleTo help in building the detailed process maps, following the BPMN mapping standards, based on defined timelines. Review the controls in processes and identify process gaps across the EQ Group. This role will be critical in process standardization and re-engineering. Work with the Risk team on Organization Risk and Control Management. The...

  • Assistant Manager- Senior Pricing Analyst

    1 week ago

    Jaipur, Rajasthan, India Genpact Full time

    Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Senior Analyst – Process CoE

    1 week ago

    Jaipur, Rajasthan, India Equiniti Full time

    Management LevelGRoleTo help in building the detailed process maps, following the BPMN mapping standards, based on defined timelines. Review the controls in processes and identify process gaps across the EQ Group. This role will be critical in process standardization and re-engineering. Work with the Risk team on Organization Risk and Control Management. The...

  • Sr. Analyst/ Analyst, Tax

    3 weeks ago

    Jaipur, Rajasthan, India norskhydro Full time

    Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the companyAbout the job and responsibilitiesROLE PURPOSE:This position is responsible for handling the VAT/ Sales tax...