Jira Service Desk Executive

Role/Title: Service Desk ExecutiveExperience: 1-2 yearsLocation: Bangalore locationContract to Hire RoleNotice period : Immediate to 30 Days MaxKey Skills: ITIL processes, End User Computing technologies, Networking ConceptsCertification (Desired): ITIL, PMP, MCSE, Microsoft windows, CompTIA A+Job Descrription:Service Desk Executive shall oversee the...

We are seeking a highly experienced and skilled Senior Jira Administrator to join our team and play a crucial role in optimizing our Jira and ServiceNow deployments to support agile development and service desk operations.Experience : 8-15 yearsSummary :This position focuses on application administration and development for Jira and ServiceNow. You will be...

Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

About the Role :We are seeking a skilled and experienced Jira Administrator to join our team and play a key role in optimizing our Jira usage to support efficient project management and team collaboration. You will leverage your in-depth knowledge of Jira functionalities, workflows, and best practices to configure, customize, and manage our Jira instance to...

Job Description Intel's Technology Development Analytics and Technology Automation (TD ATA) organization is looking for a talented individual to support the TD Jira and TD Jira Service Management (JSM) platforms and corresponding plugins/ connections as an Application Software Engineer. Working within TD ATA Business Process Engineering (BPE) group, this...

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

French Service Desk : Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. Update SOP/knowledge base articles document as per resolution and...

French Service Desk : Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. Update SOP/knowledge base articles document as per resolution and...

Join Our Team as a Service Desk Manager at XYZ Company!Responsibilities:- Supervise the daily operations of the service desk team, ensuring efficient resolution of user issues.- Manage and prioritize service desk tickets, assign tasks, and track progress to meet SLA targets.- Develop and implement processes to enhance efficiency and customer satisfaction.-...

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

Position: Service Desk ManagerAs a Service Desk Manager, you will be responsible for overseeing the daily operations of the service desk team to ensure timely and effective resolution of user issues and requests. Your role will involve: Managing and prioritizing service desk tickets, assigning tasks, and monitoring progress to meet SLA targets. Developing...

Job DescriptionRole: Service Desk Lead-L1/L2Location: Bangalore (Hybrid Mode)Experience Range: 7-12 YearsRequired skills & Responsibilities:7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

Job DescriptionRole: IT Service Desk LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

Position Description: Service Desk Manger Exp: 8-15yrs Work Environment: 24X7 operation, EST Location: Bangalore, Electronic City office, 5 Days Working from office. Your future duties and responsibilities: IT Service Desk Team, Operations and Customer Management Service Delivery Management. Experience in configuring and managing omnichannel cloud...

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...

Job Summary Experience:4 YearsLocation:Bangalore Designation:Service desk and ITIL (L1) - A.Con - BangaloreDegree:BE-Comp/IT, BE-Other, BTech-Comp/IT, BTech-Other, MCA Educational Level:Graduate/BachelorsIndustrial Type:IT-Software/Software ServicesFunctional Area:IT Software - OtherKey Skills:ServiceNow, Jira, ConfluenceJob Post Date:Monday, January 9,...

Service Desk ( JobID ::BangaloreFull TimeExperience yearsOffered Salary Notice PeriodNot Disclosed Excellent communication skills (both written and verbal) Knowledge of IT industry and technology understanding Demonstrate high levels of customer service and operational excellence Ability to multitask and prioritize in a fastpaced environment Ability to...

Additional detailsLevel P1Requirement location India BengaluruNumber of Position 1Employment type MLCluster/Group Microland DeliveryBusiness Unit USDepartment Service Desk & Service Mgmt.

The IT Service Desk Supervisor is responsible for overseeing the daily operations of the IT service desk team, ensuring that IT support services are delivered effectively and efficiently to meet the needs of the organization. The supervisor will work closely with the Service Delivery Manager to provide leadership and direction to the team, ensuring that...

Job Description​We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable...