Assistant Manager Training-US Mortgage
2 weeks ago
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.
To know more about Firstsource please visit our website
Job location :Bangalore/Hyderabad/Mumbai/
Position : Sr.Process Trainer/ Asst.Manager Trainer-Underwriting
Division : BPO
Experience :At least 2 years in facilitating in-person and virtual training classes for US Mortgage Process-End to End Underwriting
Responsibilities Operational
· Deliver classroom training in person and virtually on the various US mortgage domains and processes related to loan origination and underwriting
· Drive learner engagement and positive employee experience, reflected in training yield of the classes
· Support the training classes in pre-process, process and on-the-job-training (OJT) phases to drive the achievement and improvement of the metrics such as first pass assessment (FPA) and on-the-job performance 30 days after training
· Create, design, develop and deliver strong remedial and refresher training plans for trainees' performance and metric improvement
· Provide feedback and coaching to the trainees and existing employees for their improvement in quality, performance and training metrics
· Prepare timely and accurate training reports for training classes
· Wherever needed, design, develop and conduct assessments for right candidate selection, transition of trainees across
the right training milestones and transition to go live
· Recommend improvements in training/learning design and curriculums based on the inputs such as training success evaluation, learner feedback and quality scores
· Suggest training curriculum revision, adding/replacing parts of curriculum using digital learning components, leading speed to proficiency and/or to training time reduction
· Provide administrative support (communication to stakeholders, daily reports, etc.) for the successful execution of the training plans
· Keep abreast of new learning technologies, learn and apply them to improve learning practices
Key Performance Indicators
· Facilitates learning solutions, preparing plans according to adult learning theory and providing a high-impact, interactive environment
· Classroom management, pre-class preparation, post class debrief; coach and deliver feedback to participants; escalate concerns to Training Manager, Human Resources, and employee's direct manager, as warranted
· Provide live demo on utilizing systems, tools, job aids and quick reference guides to perform day to day processing responsibilities followed by side by sides
· Ensure the smooth transition and ramp up of all new hires once they are released from the new hire training into production by ensuring OJT is designed, scheduled, and executed
· Testing and certification of all new hires at completion of training
· Should assume responsibility for ongoing development, researching training industry standards and best practices, and embracing new technologies
Experience ·
At least 2 years in facilitating in-person and virtual training classes ·
At least 4 years in US mortgage processing operations and underwriting
Experience of using online/digital/e-learning alongside classroom training
Education: At least a bachelor's degree
Contact details
Padmapriya
Email-
-
Assistant Manager Training-US Mortgage
2 weeks ago
Bengaluru, Karnataka, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare,...
-
Assistant Manager Training-US Mortgage
2 weeks ago
Bengaluru, Karnataka, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare,...
-
Customer Relations Executive – US Mortgage
2 weeks ago
Bengaluru, Karnataka, India Aquiva Consulting Private Limited Full timeAquiva Consulting is seeking dedicated and dynamic Customer Relations Specialists to join the team for a US Mortgage Process. This role involves making outbound calls and managing customer relations, with a focus on providing investment and mortgage support. Key Responsibilities: Make outbound calls to customers to provide investment and mortgage support....
-
US Mortgage
2 weeks ago
Bengaluru, Karnataka, India VDart Software Services Pvt. Ltd. Full timeRequirements: Mandate skill: US Mortgage Residential taxation Real estate tax process Domain U S Mortgage Residential mortgage Years of experience 1 / 2/ 3/ years of experience in U S real estate property taxation process with good knowledge of property tax line setup redemptions tax payments tax status reporting refunds and escrow administration...
-
Senior Underwriter, COR Operations
2 weeks ago
Bengaluru, Karnataka, India PHH Mortgage Full timePOSITION SUMMARY: The Underwriter reviews, conditions, and underwrites mortgage loans in accordance with established policies and procedures and appropriate guidelines; examines all documentation for accuracy and completeness. JOB FUNCTIONS AND RESPONSIBILITIES Review and analyze the mortgage loan application to ensure eligibility, accuracy,...
-
Mortgage Servicing Officer
2 weeks ago
Bengaluru, Karnataka, India OSB Group Full timeAbout us:OsbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group's business strategy to provide operational service support. OSBI works with the Group's trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.OSBI also prides itself on...
-
Mortgage Underwriter
2 weeks ago
Bengaluru, Karnataka, India Recex Full timeOpening:10 NosJob ID:31279Employment Type:Full TimeReference:Work Experience:4.0 Year(s) To 12.0 Year(s)CTC Salary:Not Disclosed by RecruiterFunction:Accounts / Finance / Tax / CS / AuditIndustry:ITES/BPO/KPOQualification:Any - Any GraduationLocation:Bengaluru/bangaloreMumbaiPosted On:16th Aug, 202- Completes a thorough analysis of loan files to determine...
-
Mortgage
2 weeks ago
Bengaluru, Karnataka, India Saaki Argus & Averil Consulting Full timeJob Role:Mortgage Sr Risk Analyst KnowledgeSkills Abilities (Competencies)Knowledge in origination processing underwriting closingfunding or quality control. Knowledge incounterparty and/or operational risk. Strongability to manage competing priorities on concurrent projectsinitiatives and deliverables. Strong abilityto effectively and accurately hit...
-
Mortgage
2 weeks ago
Bengaluru, Karnataka, India Saaki Argus & Averil Consulting Full timeJob Role: Mortgage Sr Risk Analyst Knowledge - Skills - Abilities (Competencies) Knowledge in origination, processing, underwriting, closing, funding, or quality control. Knowledge in counter-party and/or operational risk. Strong ability to manage competing priorities on concurrent projects, initiatives and deliverables. Strong ability to effectively...
-
Senior Analyst, Capital Markets
2 weeks ago
Bengaluru, Karnataka, India PHH Mortgage Full timePOSITION TITLE: Senior Analyst, Capital Markets Position Summary: The Strategic Business Analyst will report to the VP, Capital Markets. The role requires someone who can function under minimal direction and in a fast-paced environment, while working with a broad cross-section of the company, including Finance/Accounting, Treasury, Originations and...
-
Mortgage Underwriter
2 weeks ago
Bengaluru, Karnataka, India SAGCLAY Full timeMORTGAGE UNDERWRITERExp - 4 yrsLoc - Bangalore, MumbaiESSENTIAL DUTIES Work with Sales, Transition and Operations team while onboarding new clients. Create process documentation like standard operating procedure, checklist Perform Quality audit per business requirements. Independently analyse loan files to ensure adherence to: Regulations and legal standards...
-
Mortgage Underwriter
2 weeks ago
Bengaluru, Karnataka, India SAGCLAY Full timeMORTGAGE UNDERWRITERExp - 4 yrsLoc - Bangalore, MumbaiESSENTIAL DUTIES Work with Sales, Transition and Operations team while onboarding new clients. Create process documentation like standard operating procedure, checklist Perform Quality audit per business requirements. Independently analyse loan files to ensure adherence to: Regulations and legal standards...
-
Senior Analyst, Capital Markets
2 weeks ago
Bengaluru, Karnataka, India PHH Mortgage Full timePOSITION TITLE:Senior Analyst, Capital MarketsPosition Summary:The Strategic Business Analyst will report to the VP, Capital Markets. The role requires someone who can function under minimal direction and in a fast-paced environment, while working with a broad cross-section of the company, including Finance/Accounting, Treasury, Originations and Technology....
-
Business Analyst-Mortgage
2 weeks ago
Bengaluru, Karnataka, India Integrated Personnel Services Limited Full timeProfile- Business Analyst- UK MortgageExperience-5-10 yrsWork Location: Bangalore/ Noida/ Gurgaon on priority. Must have:Techno – Functional Business Analyst with a must have experience in UK MortgagesGeneral attributes:Strong analytical and problem-solving skillsExcellent communication and interpersonal skills, with the ability to build strong...
-
Assistant Manager-Training
3 months ago
Bengaluru, Karnataka, India Hilton Full timeA Assistant Manager - Training will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a Assistant Manager -Training , you serve as an integral component of the Human Resources function by supporting learning and development initiatives through...
-
Lead Associate – Mortgage Closer
2 weeks ago
Bengaluru, Karnataka, India INDECOMM Full timeJob Brief We are seeking a detail-oriented candidate to join us as a Mortgage Closer. This role requires extensive knowledge of mortgage procedures and a strong understanding of state and federal regulations. The incumbent will be responsible for preparing documents for mortgage loan closings and managing key interactions with Loan Applicants and Closing...
-
Hiring Australian Mortgage
2 weeks ago
Bengaluru, Karnataka, India HCLTech Full timeGreetings from HCLTECH!We are looking for a detail-oriented professional to join our team in Bengaluru.Job Summary:The selected candidate will be responsible for auditing loans processed by credit officers to ensure compliance with bank policies, guidelines, and regulatory standards. This includes meticulously reviewing loan applications, validating...
-
Business Analyst, Reporting and Analytics
2 weeks ago
Bengaluru, Karnataka, India PHH Mortgage Full timePOSITION SUMMARY:Business Analyst provides technical solutions to business problems through reporting for various Business units after analyzing and documenting requirements. Business Analyst provides guidance to the team to implement data strategy in an effective way by determining the requirements of a project or process, and communicating them clearly to...
-
Assistant Manager Training
2 weeks ago
Bengaluru, Karnataka, India PhonePe Full timeAbout PhonePe Group: PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...
-
Branch Manager
2 weeks ago
Bengaluru, Karnataka, India KreditBee Full timeResponsibilities: Manage the sales team and ensure that they are meeting the sales goals Achieve targets for the Mortgages/Loan against Property business through lead generation and fulfilment from the Open Market and alternate channels Monitoring Branches and setting targets for them Develop and Manage Branch Network for mortgage loans in Geographical...