Program Manager II, WFM, Buyer Abuse

At Amazon, we're working to be the most customer-centric company on earth. We are looking for talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an leader who is passionate to deliver best in class Customer Experience, who thinks and acts globally,...

's Buyer Risk Prevention (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. BRP safeguards every financial transaction across all Amazon sites....

At Amazon, our vision is to be 'earth's most customer centric company'. In pursuit of the same, we constantly challenge ourselves to build/enable paradigm changing customer experiences such as – payment on delivery, no questions asked returns, instant refunds and various others. While such customer centric policies build trust with our customers, these are...

At Amazon, our vision is to be 'earth's most customer centric company'. In pursuit of the same, we constantly challenge ourselves to build/enable paradigm changing customer experiences such as – payment on delivery, no questions asked returns, instant refunds and various others. While such customer centric policies build trust with our customers, these are...

Workforce Management (WFM)Location Bangalore, India***Job Title:Supervisor, WFMJob Description:Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the...

We at strive to be Earth's most customer-centric company, offering endless options for online purchases. Our Selling Partner Services (SPS) team serves as the main link between Amazon and our business associates, dedicated to delivering top-notch support to Merchants on the Amazon platform. We aim to anticipate the needs of Sellers, develop innovative...

Assistant Manager-WFM About the team: The CX WFM team manages more than 10 mn customers transactions every month and responsible for generating demand projections and managing multiple outsourcing partner to ensure the right headcount is available at the right time. The team ensures a balance between planned cost, actual cost and experience. You...

Develop and drive initiatives to reduce buyer fraud & abuse in the marketplace. Define, track and improve key metrics pertaining to your domain in T&S operations.Analyze large amounts of data to drive insights, gaps, trends & actions and drivestrategic initiatives. Work closely with the Operations team in ensuring adherence to the SOPs andcontinuously...

Assistant Manager-WFMAbout the team:The CX WFM team manages more than 10 mn customers transactions every month and responsible for generating demand projections and managing multiple outsourcing partner to ensure the right headcount is available at the right time. The team ensures a balance between planned cost, actual cost and experience.You are Responsible...

As a Senior Program Manager on the Emerging Markets - Returns team, you will streamline team's returns reduction and abuse prevention efforts and roadmap across Amazon's emerging markets. You will be responsible for managing requirements, tracking metrics, and identifying innovations to continually strengthen our defence against returns and its associated...

Product Managers are the builders in Amazon. They own building new features, tools, processes and businesses for amazon, and scaling them to serve hundreds of millions of customers.Amazon's vision is to be 'earth's most customer centric company' and our offering to enable customers to return products is one of the key enablers. However, it is also a costly...

Business: GCCB - WFM Open positions: 1 Role Title: Assistant Manager – GCCB WFM (Individual Contributor) GSC's Global Career Band : 7 Location : India/Bangalore Recruiter Name : Srthi S Thampi Why join us? We are one of the best-in-class WFM capability of HSBC. We take care of all the WFM activities of all the contact centers of Retail...

Position Overview Are you passionate about WFM capacity planning and long-term forecasting? Do you have experience improving global service level results and ensuring optimal staffing at all times? Is data analysis more than just a skill, but an obsession for you? Are you skilled in delivering insightful, actionable solutions that drive significant...

Belmont Lavan is a Digital Recruitment Agency that specializes in connecting businesses and top Web and Digital talent across Europe. The agency has transformed traditional recruitment methods to fit the 21st century by relying on a proven set of digital strategies and systems to give their clients unparalleled access to the top 15% of talent available in...

Belmont Lavan is a Digital Recruitment Agency that specializes in connecting businesses and top Web and Digital talent across Europe. The agency has transformed traditional recruitment methods to fit the 21st century by relying on a proven set of digital strategies and systems to give their clients unparalleled access to the top 15% of talent available in...

Manager-WFM- Commercial You are Responsible for To work closely with OSPs and Fk Partner Management and develop the process of Monthly Billing workings, Partner invoicing, Payments end to-end. Work on required documentation/ system flows in the Fk system for processing the payouts. Ensure Monthly accruals on Billing are provided to Finance team...

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

Position Overview Are you passionate about WFM capacity planning and long-term forecasting? Do you have experience improving global service level results and ensuring optimal staffing at all times? Is data analysis more than just a skill, but an obsession for you? Are you skilled in delivering insightful, actionable solutions that drive significant...

Assistant Manager-WFM- Commercial You are Responsible for: To work closely with outsourced partners (OSP) and FK Partner Management and develop the process of Monthly Billing workings, Partner invoicing, Payments end to-end. Work on required documentation/ system flows in FK system for processing the payouts. Ensure accurate validation of OSP...

DescriptionWe are looking for a Deputy Manager WFM with 2-5 years of experience to join our team. The successful candidate will be responsible for ensuring the effective and efficient management of the Workforce Management team, ensuring that service levels are met, and that staffing levels are optimized. The role will be based in India, and will require a...