Vice President, Client Processing II
1 week ago
Deals with more complex external client issues (on-going client servicing for various programs, post sales support, resolving operational issues, and product implementations).
Allocates/coordinates work within a team/project. Assists or provides expertise in communicating needs and issues with internal and external clients.Actively involved in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process higher value transactions.
Solves more advanced problems based on an advanced understanding and knowledge of the intricacies of the system. Uses advanced area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions. Provides technical assistance and support to lower level client processing roles. May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review, training and approval actions. Contributes to the achievement of related teams' objectives. Modified based upon local regulations / requirements. Bachelor's degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.-
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