![KniTT](https://media.trabajo.org/img/noimg.jpg)
Infrastructure Support Specialist
1 week ago
Job Summary:
Servers & Storage Administration; Performance Optimization; Security patching; Active Directory Administration; Email Services Management-O365; Data Management and Recovery; Backup and Restoration; Disaster Recovery; Implementation of Infrastructure Support tools.
Responsible for the whole infrastructure proactive and reactive support.Job Responsibility:
Servers &
Storage Administration:
Regular maintenance and management of server hardware and storage systems to ensure they meet operational demands and performance criteria
Performance Optimization:
Tuning and adjustments to improve efficiency and adapt to evolving business needs
Security patching:
Monthly security patching to server operating systems and installed software to address security vulnerabilities, Continuous assessment of potential security threats and vulnerabilities to servers, using advanced tools, thorough testing of patches in a controlled environment before deployment to production systems to ensure stability and minimize disruptions to operations, with a detailed reporting on patch status
Active Directory Administration:
Management of Active Directory services to ensure efficient user management, replication, AD health
Email Services Management:
Administration of O365 email systems to guarantee reliability, security, and accessibility for all users
Data Management and Recovery:
Backup and Restoration:
Management of Proxmox Backup Server infrastructure including day to day backup activities and restoration of user files as needed, AD backup and periodic restoration testing and O365 backup
Disaster Recovery:
Implementation of DR.
Detailed assessment, design, and implementation of disaster recovery plans to ensure rapid recovery and continuity in the face of disruptions.
Implementation of Infrastructure Support tools.Incident Management:
Receive and respond to incoming support requests from end-users and L1 support team.
Log and track incidents, escalate as needed, and ensure timely resolution.
Perform RCA and contribute in problem management.
Provide clear and detailed documentation of issue resolution steps.
Working knowledge in Workflow management systems and ITIL practices(JIRA, Service now etc.)
Collaboration:
Collaborate with other IT teams to resolve complex issues.
Work closely with OEM support and business teams for problem resolution.
Implementation servers, backup, other infrastructure support tools.
Documentation:
Maintain accurate and up-to-date documentation for Infrastructure services and SOP's.
Create knowledge base articles to facilitate issue resolution and knowledge transfer.
Qualifications:
Bachelor's degree/3 Yrs Engg. Diploma in Information Technology, Computer Science, or related field.
Relevant certifications such as CCNP, MCSE, RHCEProven experience in providing Infrastructure support for Windows, Linux and Networks.
Strong knowledge operating systems (Windows/Linux), Switching, routing, security and virtualization concepts.
Excellent troubleshooting and problem-solving skills.
Familiarity with backup and recovery processes for servers and virtual machines and Disaster recovery built.
Skills and Abilities:
Strong understanding of Windows and Linux servers, Proxmox server Virtualization, Microsoft AD, O365, MS Intune MDM, IDS/IPS, IP Telephony, Bitdefender EDR, SIEM/XDR, RMM, Automations using CLI Scripting, Linux Debian, Storages, Backup, Exchange email, Active directory, Server virtualization, Ansible, Powershell scripting, Open source Tools implementation and linux based customizationExcellent troubleshooting and analytical skills.
Strong communication skills, both written and verbal.-
Infrastructure Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India KniTT Full timeJob Summary: Servers & Storage Administration; Performance Optimization; Security patching; Active Directory Administration; Email Services Management-O365; Data Management and Recovery; Backup and Restoration; Disaster Recovery; Implementation of Infrastructure Support tools. Responsible for the whole infrastructure proactive and reactive support. Job...
-
Infrastructure Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India KniTT Full timeJob Summary: Servers & Storage Administration; Performance Optimization; Security patching; Active Directory Administration; Email Services Management-O365; Data Management and Recovery; Backup and Restoration; Disaster Recovery; Implementation of Infrastructure Support tools. Responsible for the whole infrastructure proactive and reactive support.Job...
-
Infrastructure Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India KniTT Full timeJob Summary:Servers & Storage Administration; Performance Optimization; Security patching; Active Directory Administration; Email Services Management-O365; Data Management and Recovery; Backup and Restoration; Disaster Recovery; Implementation of Infrastructure Support tools. Responsible for the whole infrastructure proactive and reactive support.Job...
-
Product Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full timeProduct Support Specialist – CareStackAbout UsGood Methods Global Inc is a global health-tech venture engineering CareStackTM - a powerful practice management cloud platform for dental practices in the US. CareStackTM empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Product Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full timeProduct Support Specialist – CareStack About Us Good Methods Global Inc is a global health-tech venture engineering CareStackTM - a powerful practice management cloud platform for dental practices in the US. CareStackTM empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply...
-
Infrastructure Manager
1 week ago
Thiruvananthapuram, Kerala, India RM plc Full timeOverview Do you want to be help enrich the lives of learners worldwide? RM plc is a £m group of businesses, with c. 2K employees globally. Established in , RM provides market-leading products and services to educational institutions, exam bodies, and international governments which improve, simplify and support education and learning.RM Group operates...
-
Senior Infrastructure Engineer
1 week ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Family:Development Operations (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Assist development teams with the software release process from development to production, ensuring timely and successful deploymentsDevelop and maintain release automation tools and scripts to streamline the release processProvide expertise in implementing...
-
Senior Infrastructure Engineer
1 week ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Family: Development Operations (India)Travel Required: NoneClearance Required: None What You Will Do: Assist development teams with the software release process from development to production, ensuring timely and successful deployments Develop and maintain release automation tools and scripts to streamline the release process Provide expertise in...
-
Supervisor, Enterprise Support
1 week ago
Thiruvananthapuram, Kerala, India Infoblox Full timeDescription It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...
-
Application Support Engineer
1 week ago
Thiruvananthapuram, Kerala, India RM plc Full timeOverview Do you want to be help enrich the lives of learners worldwide? RM plc is a £m group of businesses, with c. 2K employees globally. Established in , RM provides market-leading products and services to educational institutions, exam bodies, and international governments which improve, simplify and support education and learning.RM Group operates...
-
Infrastructure Project Manager
1 week ago
Thiruvananthapuram, Kerala, India Muthoot Fincorp Ltd. Full timeMain TasksResponsible for branch expansion, shifting & renovation projects at PAN India levelHe is responsible for the technical coordination of Infrastructure works.Areas of ResponsibilityLeads and manages projects consisting of multiple teams and/or requiring integration with other activitiesCoordination with Site Engineers and Contractors for New branch,...
-
Application Support Engineer
1 week ago
Thiruvananthapuram, Kerala, India RM plc Full timeResponsibilities Windows / or linux Administration Knowledge in Azure/AWS,Azure AKS Exposure in deploying Azure/AWS infrastructure as code ( Good to have) Knowledge in power shell scripting Azure Devops MS SQL/PostgreSQL scripting Production Operation Support 5-8 years' experience Experience Should be a graduate in any discipline with - 8 years of experience...
-
Thiruvananthapuram, Kerala, India Donivia Overseas Pvt. Ltd. Full timeKindly fill this form if you are applying for foreign relocation for the first time or if your past overseas experience was before 2022Form Link: Mr. Karan)Work Location: Netherlands & GermanyAbout usDonivia Overseas is part of Donivia Group which caters immigration, manpower, apparel, Logistics, textiles, business consulting, digital marketing and...
-
SEO Specialist
1 week ago
Thiruvananthapuram, Kerala, India Panui Tech Full timeAbout Us: At Panui Tech, we are a dynamic digital marketing agency specializing in SEO, Paid Campaigns, and Social Media Branding. We believe in harnessing the power of the digital landscape to help businesses thrive and achieve their goals in the online realm. Why Choose Panui Tech? Industry Experts: Our team comprises experienced professionals who stay...
-
Infrastructure Project Manager
1 week ago
Thiruvananthapuram, Kerala, India Muthoot Fincorp Ltd. Full timeMain TasksResponsible for branch expansion, shifting & renovation projects at PAN India levelHe is responsible for the technical coordination of Infrastructure works. Areas of ResponsibilityLeads and manages projects consisting of multiple teams and/or requiring integration with other activities Coordination with Site Engineers and Contractors for New...
-
customer support executive
1 week ago
Thiruvananthapuram, Kerala, India CONNECTING 2 WORK Full timeJob DescriptionWe are looking for custumer support executive with minimum 1 year experience.Responsibilities/Duties include; Handling customer queries on AlertBox's product range across SMS, Email, Voice and WhatsApp across multiple channels Gateways and infrastructure monitoring to ensure uptime and platform consistency. Provide product support and on...
-
Thiruvananthapuram, Kerala, India Donivia Overseas Pvt. Ltd. Full timeKindly fill this form if you are applying for foreign relocation for the first time or if your past overseas experience was before 2022 Form Link: Call/WhatsApp: Mr. Karan) Work Location: Netherlands & Germany About us Donivia Overseas is part of Donivia Group which caters immigration, manpower, apparel, Logistics, textiles, business consulting, digital...
-
Thiruvananthapuram, Kerala, India Donivia Overseas Pvt. Ltd. Full timeKindly fill this form if you are applying for foreign relocation for the first time or if your past overseas experience was before 2022Form Link:Call/WhatsApp: Mr. Karan)Work Location: Netherlands & GermanyAbout usDonivia Overseas is part of Donivia Group which caters immigration, manpower, apparel, Logistics, textiles, business consulting, digital marketing...
-
Production Support Analyst
1 week ago
Thiruvananthapuram, Kerala, India CONNECTING 2 WORK Full timeResponsibilities: 1. Prioritize incidents, ensuring timely and high-quality resolution. 2. Acknowledge incoming tickets within the specified response SLA. 3. Take ownership and see through all priority customer incidents. 4. Diagnose and provide technical resolutions for system, software, and applicationrelated issues. 5. Conduct root-cause analysis,...
-
Manager, Enterprise Support
1 week ago
Thiruvananthapuram, Kerala, India Infoblox Full timeDescription It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...