d365 customer engagement – technical consultant

7 days ago


Bengaluru, Karnataka, India Antal International Full time
Job Description

DYNAMICS 365 CUSTOMER ENGAGEMENT REQUIRMENTS

RESOURCE ROLE

MODULES - MUST

EXPERIENCE (YRS)

COUNT

D365 CE TECHNICAL

D365 CE - TECHNICAL

SALES, CUSTOMER SERVICE, SECURITY, ADMIN CONFIGURATIONS, C#, JAVASCRIPTS, PLUGINS, POWER PLATFORM

3+

1

Experience -3+

Budget – 8 to 16 LPA

D365 CUSTOMER ENGAGEMENT – TECHNICAL CONSULTANT

SKILL SET – QUALIFICATIONS

Minimum of 3 years' experience in CE/CRM implementation, configuration, system design. Strong understanding of the CE/CRM Technical Platform (Scripting, Plugins, WorkFlows, Dialogs, Client Extensions, SDK) Good understanding of CE/CRM Functional Modules. Good working experience of SSRS and CRM Reports. Strong and proved ASP.NET programming using C#; database concepts; OO analysis and design under SDLC environment. Strong knowledge of web based Technologies. Development/Installation experience on an IFD (On-premises) environment is a plus. Microsoft Dynamics CRM certifications strongly preferred.

RESPONSIBILITIES

1. Work as part of implementation teams ranging for 4-6 members on customer engagement Projects.

2. Work directly with clients to implement D365 CE configured for client business processes.

Read a software requirement and produce a technical specification. Ensure that there are complete unit tests for every component or task Develop required functionality and feature by coding on .Net platform & Internal Framework. Review code and ensure it conforms to standards. Help improve quality of existing code base.

8. Creation / personalization of security Role for all tables, users & teams

9. Prepare documents necessary as a part of deliverable – Technical Design document, configuration document, test scripts.

10. Preparation of test scripts as per business need and support customer on UAT (User acceptance testing)

11. Actively participate with junior consultants to make sure the right standards are followed.

12. Actively participate in user training and UAT.

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