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Technical Architect
1 week ago
Job Title: D365 CE Technical Architect
Location: Bangalore/ Hyderabad
Years of Exp: 8+ years
Key Responsibilities:
Serve as the technical authority for Dynamics 365 Customer Engagement (D365 CE) solutions, overseeing the architecture and design to ensure alignment with business goals and industry best practices.
Collaborate closely with clients and stakeholders to understand their technical requirements and translate them into robust D365 CE solutions.
Define and document the technical architecture, including system configurations, integrations, data models, customizations, and extensions within D365 CE.
Lead the development of complex solutions, including custom code, scripts, plugins, and extensions, to meet unique business needs.
Provide technical guidance and mentorship to development teams, ensuring adherence to D365 CE best practices.
Lead the evaluation and adoption of emerging D365 CE technologies, features, and tools.
Perform system performance tuning, optimization, and troubleshooting to maintain the health and reliability of D365 CE environments.
Collaborate with cross-functional teams to ensure successful D365 CE implementations and integrations.
Stay up-to-date with the latest developments in Dynamics 365 CE, keeping abreast of industry trends and best practices.
Mandatory Skills:
Bachelor's or Master's degree in a related field.
8+ years of hands-on experience in designing, developing, and implementing Dynamics 365 Customer Engagement (D365 CE) solutions.
Expertise in D365 CE technical architecture, including customization, integration, and data modeling.
Proficiency in programming languages such as C#, JavaScript, and SQL, with a focus on D365 CE development.
Strong knowledge of D365 CE security models, web services, and API integrations.
Experience with D365 CE plugins, workflows, and customizations.
Excellent problem-solving and analytical skills.
Effective communication and client-facing skills.
Ability to work collaboratively in cross-functional teams.
Good-to-Have Skills:
Relevant certifications in Dynamics 365 (e.g., Microsoft Certified: Dynamics 365 Customization and Configuration).
Experience with other CRM or customer engagement platforms.
Knowledge of cloud technologies, such as Azure.
Familiarity with DevOps practices for D365 CE development.
Project management experience.
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