Only 24h Left is hiring for S&F

1 week ago

Coimbatore, Tamil Nadu, India Infosys BPM Full time
Infosys BPM is hiring for S&F - Order Management for Coimbatore Location

JOB DESCRIPTION:

  • Job Location: Coimbatore
  • Qualification: Any Graduates (15 years Graduation)
  • Shifts: Night Shift
  • Experience: 12 Years
  • Role: Process Executive/Senior Process Executive

Roles & Responsibilities:
-•Consolidate data from multiple systems to facilitate inventory availability check and order entry.

  • Perform various order management functions including order entry and expediting.
  • Provided accurate order entry, change order and detailed telephone information while maintaining call center objectives and goals.
  • Process a high volume of product orders via electronic distribution from order entry to shipment for revenue recognition.
  • Plan and pro-actively manage through SAP the entire process of fulfilling customer contracts from Order Entry to Collection.
  • Provided order management support for sales including order entry and order tracking using SAP.
  • Order entry, shipping, fill rate, and product availability management of orders.
  • Extensive intricate knowledge of SAP ERP system, including inventory, sales, and receivables and invoicing modules.
  • End to end knowledge on the Export process system - from ERP to interfaced systems.
  • Extensive knowledge on simple and complex contract under order booking and management.

Desired / Preferred Skills:

  • Good oral and written Communication skills.
  • Target oriented.
  • Good Analytical and Reasoning ability
  • Client / Customer interactions / negotiation skills.
  • Comfortable to make Phone calls to internal teams within client organization or respective stake holders.

Must have skills:

  • Preference for agents with experience in customer service, contact center, order to cash / order to shipment.
  • Prior exposure to multinational firms is preferable
  • Knowledge on supply chain management or order management operations.
  • Excellent written and oral communication.

Profile Screening Criteria's / Checks:

  • Ability to communicate verbally and write in English
  • Ability to understand language nuances, intonation, accent & inference in spoken & written English
  • Willing to work in night shifts.
  • Team Player
If interested, please share your resume with below details to to schedule the interview.

  • Name:
  • Email:
  • Mobile Number:
  • Graduation & Year of passing:
  • Post-Graduation & year of passing (If applicable):
  • Total experience:
  • Relevant experience:
  • Current Company name:
  • Current CTC:
  • Expected CTC:
  • Notice period:
  • Current location:
Thanks & Regards

Varshini. S

HR - Senior Process Executive

Infosys BPM Ltd.

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