Cluster Manager
2 weeks ago
Job Description :
- Leads a team of 4-6 Account Managers to the achievement of 100% of the AOP target Month on Month through Onboarding, Upselling, and Cross-selling
- Ensures that the newly opened outlets in the cluster are being onboarded onto Dineout's B2B, B2C product portfolio.
- Increases penetration of Non-revenue metrics i.e ID and DP to ensure best-in-class supply of offers.
- Meets with restaurant partners and key decision-makers in the F&B industry that is in their respective cluster to gather insights and information about the pulse and the ongoing trends, relay the same to City's leadership.
- Develops tools and processes to ease work for assigned AMs as well as enhance productivity for the team.
- Ensures retention of account managers while assisting with recruitment, coaching, and mentoring of new hires.
* 5+years of experience at a fast-paced technology company. Consulting, investment banking, marketing, or operations management experience preferred.
- Preferably living in the respective city for a period of 3-4 years.
- Data-driven decision mentality and sound business judgment through strong analytical thinking.
- Creative solutions-driven mindset, with a get it done attitude.
- Stellar networking skills and the ability to make smart partnerships happen.
- Entrepreneurial DNA and fear tolerance of a honey-badger
- Strong organizational and prioritization skills with attention to detail. "
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