Desktop Support
2 weeks ago
- Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights.
with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people.
Our diverse team of more than 2300 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do.
Our major offices are in Sweden (HQ), Canada, Greece, India, Poland.Role Overview-As a member of the IT Support Team, the role is focused on diagnosing and resolving end-user PC/Applications problems, and fulfilling IT support related requests, for the Etraveli team globally.
The job includes receiving, prioritizing, documenting, and actively resolving end user support and helpdesk requests.The role focuses heavily on providing excellent customer service.
The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner.
Job Responsibilities-Windows operating system installation and configuration, support and maintenance including user account and machine account maintenance on Windows serversHardware installation, maintenance, and repair including desktop PCs, laptops, tablets, smartphones, and peripheralsPhone system support.
Network Connectivity Support (Basic Connectivity Support for all End-User Devices - Wired and Wireless)Basic understanding of VDI, Virtual machine, Terminal pc/applications, thin clients.
Manage IT asset inventory and documentation.End user support through remote tools.
Account management support.
Respond to customer's calls, emails, Support tickets and act accordingly regarding issues.
Monitoring Server & client performance, Alerts, logs and provide possible solutions.
Monitor & maintain network-related activities including LAN and WAN.Any other assignment was given by the Department Head/Designee.
Take care of user onboarding and offboarding for IT related tasks.
RequirementsStrong troubleshooting, diagnosing skills to resolve technical issues.3-5 years of experience in a similar role.
Knowledge of computer hardware and network troubleshooting.
Great analytical and problem-solving skills help in resolving the issue faster.
Should have knowledge of any IT support/Service desk tool (Ex. Jira, Zendesk).Understanding of Basic applications and tools like MS office, PDF, File archive, backup tools, email, O365/G-suite.
Good knowledge of Windows Server and Active Directory.
Good verbal and written communication skills.
Understanding of basic networking concepts like LAN, WAN, Router, Switches, APs, etc.
Ability to learn and work on changing technologies.
Qualification:
Graduation + Any Technical certification (MCP, MCSC, MCSA, Linux, Hardware and Networking) (any1 mandatory)
-
Desktop Support
2 weeks ago
Mumbai, Maharashtra, India ICCS Full timeICCS is looking for Desktop Support for Mumbai Location, Job description is given below: Position: Desktop Support Location: Mumbai Experience: 1- 3Years Notice Period: Immediate - 15 Days Roles and Responsibilities Sr. Desktop Engineers at least have 1-3 Years of Desktop Support Experience Resolve system malfunctions, and provide...
-
Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India Birlasoft Full timeJob Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...
-
Desktop Support Executive
2 weeks ago
Mumbai, Maharashtra, India Texona It Services Full timeExpriance Required: Minimum of 2 yrs❖ Location: Mumbai / Nagpur❖ Noof Opening:04❖ Opening Posted: 3 Days BeforeGreetings from Texona IT Services We are having immediate opening for Desktop Support Executive Position for mumbai LocationJob Details:Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal...
-
Desktop Support- Panvel
2 weeks ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region:IN- Requisition ID: 8886- Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support Panvel**: Description:- Job Title: Desktop Support EngineerLocation: PanvelExperience: 2-6 YearsResponsibilities:- Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other peripheral...
-
Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India CSK Information Technology Pvt. Ltd. Full time"Company DescriptionEnd client is Global Production Company.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer at CSK Information Technology Pvt. Ltd. located in Chakan Pune. As a Desktop Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to end-users. Your day-to-day tasks...
-
Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India Computacenter Full timeDear Applicant, Greetings from Computacenter! We are excited to announce opportunities for Desktop Support Engineers. If you are interested, please send your updated resume to Pavan. Below are the details for the position: Experience:- 1 to 3 years Location: Mumbai (Work from Office) Notice Period: Immediate - 30 days Skills required:- Desktop Installation,...
-
Desktop Support-shankarpalli
2 weeks ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region:IN- Requisition ID: Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support-Shankarpalli**: Description:- _About Birlasoft:_Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and...
-
Desktop Support Engineer
2 weeks ago
Mumbai, Maharashtra, India Computacenter Full timeDear Applicant, Greetings from Computacenter We at Computacenter have few opportunities for Desktop Support Engineer interested candidates please send your updated resume to Pavan ( ) Below are the details for the above opportunity. Experience: 1 to 3 years Location: Mumbai (Work from Office) Notice Period: Immediate - 30 days. Skills required: Desktop...
-
Remote Desktop support
2 weeks ago
Mumbai, Maharashtra, India Capgemini Full timeExciting Job Opportunity!Experience with Remote Support Solutions.Preferred experience in VDI administration. Microsoft certification or equivalent is a plus.Key Responsibilities:Proven background as a Desktop Support Engineer, Technical Support Engineer, or similar.Hands-on experience in Windows environments.Ability to multitask and handle complex incidents...
-
Remote Desktop support
2 weeks ago
Mumbai, Maharashtra, India Capgemini Full timeJob Descriptionexperience in Remote Support Solutions.VDI's Administration experience will be adding advantage. Microsoft certification or equivalent is preferred.Essential Duties and Responsibilities:Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows environmentsNeed multi-tasking...
-
Desktop Support Analyst
2 weeks ago
Mumbai, Maharashtra, India Puma Energy Full timeMain Purpose: -The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to user inquiries, diagnosing and resolving technical issues, installing and configuring computer hardware and software, and maintaining computer systems and networks. ...
-
Desktop Support Analyst
2 weeks ago
Mumbai, Maharashtra, India Puma Energy Full timeMain Purpose:The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to user inquiries, diagnosing and resolving technical issues, installing and configuring computer hardware and software, and maintaining computer systems and networks.Knowledge...
-
Remote Desktop support
2 weeks ago
Mumbai, Maharashtra, India Capgemini Full timeJob Description Experience in Remote Support Solutions. VDIs Administration experience will be adding advantage. Microsoft certification or equivalent is preferred. Essential Duties and Responsibilities: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows environments Need...
-
Desktop support engineer
2 weeks ago
Mumbai, Maharashtra, India Care Infotech Full timeResponsibilities:Provide technical support for PC, laptop, and mobile devices.Troubleshoot and resolve issues with Windows 10 (Home/Pro) and Windows 11.Manage and support operating systems and applications, including MS Office 365, Acrobat Reader, and antivirus software.Ensure effective communication with end-users to understand and resolve their technical...
-
Desktop Support-indore
2 weeks ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region:IN- Requisition ID: 8888- Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support-Indore**: Description:- JD:Skill: Desktop Support resourcesHandling tickets which are required onsite support Responding to client support requests. Contacting clients to find out the nature of the problem....
-
Desktop Support-nagpur
2 weeks ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region:IN- Requisition ID: Work Model:Position Type: Salary Range:Location: INDIA MUMBAI-CLIENT SITETitle:Desktop support-Nagpur**: Description:- Skill: Desktop Support resourcesHandling tickets which are required onsite support Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware...
-
Desktop Support
2 weeks ago
Mumbai, Maharashtra, India Allied Digital Services Ltd. Full timeJob Title - Desktop Support Engineer/ Trainee EngineerTrainee/ Fresher - 0 to 1 yearSalary: Up to ₹240,000.00 per yearEducation: Bachelor's (preferred)Experience: IT: 1 year (preferred)- total work: 1 year (preferred)Ability to Commute: Mumbai, Maharashtra (required)Ability to Relocate: Mumbai, Maharashtra: Relocate before starting work (required)Work...
-
Desktop Support Engineer
2 weeks ago
Navi Mumbai, Maharashtra, India Osource Global Full timeDesktop Support,Installation, Configuration and Troubleshooting Outlook / Printers / PC / Network, IT Support,Active Directory,LAN/WAN,Group Policy
-
Desktop Support Trainee
2 weeks ago
Mumbai, Maharashtra, India Team Computers Pvt Ltd Full timePayroll Company: Team ComputersClient organization:LICDesignation: Desktop support Engineer / TraineeLocation:Thane**"Salary: upto 10K Monthly CTC ( Not in Hand)"Experience: 0 to 1 yearsInterview Round: TelephonicSkills Required: Hardware & Software troubleshooting, LAN, WAN Configuration.Job descriptionRoles and Responsibilities Proven work experience as a...
-
Desktop Support Intern
2 weeks ago
Mumbai, Maharashtra, India Emeritus Full timeAbout us-Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus' short...