Customer Service Associate

1 week ago


Andheri West Mumbai Maharashtra, India High Career Full time

THIS IS FOR A MANUFACTURING INDUSTRY. HAVING A MANUFACTURING INDUSTRY EXPERIENCE WOULD BE AN ADDED ADVANTAGE.

Designation:
Customer Service Associate

Reporting:
General Manager Sales & Marketing

Age: 25+

Education; Graduate

Location:
Andheri West, Mumbai

Working Time; 9:30AM TO 6PM

Working Day's; Monday to Saturday (Alternative saturdays are off)

Gender:
Female/Male

CTC; 6LPA

Role:

  • Point of contact for sales and marketing related calls and product information.
  • Responsible for assisting Sales Managers with their work.
  • Ensuring contact with current and previous customers. Making regular calls as per the data base
  • Sending prices to customers on behalf of GM
  • Handling calls and responding to queries received by GM
  • Ensuring the GM's back end sales work is taken care of when he/she is on field or customer visits
  • Maintaining, monitoring and analysing order levels and studying reason for the same and updating GM on monthly basis.
  • Ensuring preparing of Invoices, shipping documentation, dispatch orders, sales orders is done in a timely manner by the Sales coordinators
  • Coordinate with factory about dispatch planning and status for received orders and report to GM
  • Handle customer query regarding dispatches
  • Send customer shipment details
  • Execute all back end sales work for the GM
  • Must take full responsibility of ensuring orders are executed on time
  • Inform GM about delays in dispatches, transporter issues, etc
  • Point of contact for all sales related inquiries received on the landline for the GM
  • Good MIS knowledge and should know how to work with data on excel
  • To handle Indian as well as International Clients

Qualities:

  • Ability to multitask and prioritize daily workload
  • Marketing background
  • Hands on with computers
  • Pro active
  • Performance oriented
  • Attention to detail
  • Fun to work with
  • Enthusiasm
  • Excellent communication (Verbal & Mail) and English skills is a must
  • Good with data analytics, collecting and analysing data

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹600,000.00 per year

Application Question(s):

  • Do you have experience in a manufacturing industry?

Education:

  • Bachelor's (preferred)

Experience:

  • Customer service: 4 years (preferred)

Language:

  • English (preferred)

Speak with the employer

  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt. Ltd. Full time

    **Job Details & Requirements**: Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift**:Night Shift** ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...


  • Kolkata, West Bengal, India MoSahay Associate Full time

    **Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...


  • Kolkata, West Bengal, India MoSahay Associate Full time

    **Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Andheri, Mumbai, Maharashtra, India ARME Consulting Full time

    **Role: Customer Service Associate** **Location: Chandivali, Powai** **Job type: Work from office** **Job Summary**: **Qualifications**: - Fresher's or experienced both are eligible - High school diploma or equivalent; college degree preferred. - Good to have experience in a customer service role or related field. - Good communication skills, both verbal...


  • Mumbai, India MoSahay Associate Full time

    Job Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: Freshers with Normal Graduation - 20,000 INR per month Freshers with Hotel Management Background - 22,000 INR per month Job Summary: As a Guest Service Associate at INOX Cinema Hall, you will play a crucial role in providing exceptional guest experiences...


  • Andheri, Mumbai, Maharashtra, India MoSahay Associate Full time

    Job Description: - Handle inbound calls from the customers. - Identify the needs of customers, resolve issues, and provide solutions. - Maintain good customer relations. - Meet personal targets and work towards meeting team targets. - Maintain records of the conversations with the customer and analyze the data. - Excellent communication skill, Versant level...


  • Andheri, Mumbai, Maharashtra, India ARME Consulting Full time

    **Role: Customer Service Associate** **Location: Powai (Andheri East)** **Job Summary**: **Requirements**: - Freshers or experienced both are welcome - Good communication in Hindi or English and costumer interaction skills required - Responsible to handle Inbound or Outbound calls and provide customer support - Respond to customer inquiries and requests...


  • Andheri, Mumbai, Maharashtra, India Staffing Consultancy Full time

    **Hiring for the post of Sales Associate.** An ecommerce start up building an everything app for Pet parents - from content and community, to buying products and services. If you: Like building and creating things from scratch Love Pets Are excited about working from office in Andherithen this is a great Job for you! Conduct acquisition calls to potential...


  • Andheri, Mumbai, Maharashtra, India Staffing Consultancy Full time

    **Hiring for the post of Sales Associate.** An ecommerce start up building an everything app for Pet parents - from content and community, to buying products and services. If you: Like building and creating things from scratch Love Pets Are excited about working from office in Andherithen this is a great Job for you! Conduct acquisition calls to potential...


  • Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest Service Associate Exp: Hotel management sector fresher Package: 16000-18000 Customer query handling and delight each and every customer by giving best services. **Job Types**: Full-time, Fresher Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental...


  • Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra is hiring for Customer Support Associates for Mumbai - Chandivali (Powai)** - **Any Graduate**: - Day & Afternoon shifts - 6 days working - 1 Rotational week off **Regards** **Himani** **Tech Mahindra** **Job Types**: Full-time, Permanent **Salary**: ₹24,000.00 - ₹28,000.00 per month **Benefits**: - Provident Fund Schedule: -...


  • Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest service associate experiance : frescer skill: - Good english communication required from Hostel management sector. **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...


  • Andheri, Maharashtra, India Go-Get Data Consultancy Full time

    Our Client is a TCS top company and a brand seeking to employ a Customer Service Associate (U.S Banking Process).Salary:6.20 Lkhs for Graduate BAND 25.20 Lkhs For Undergraduate BAND 1Work Setup: Work from officeBANKING Customer ServiceRotational Shifts (5 Days Working)Work Location : MumbaiEligibility: Graduates with a minimum of 9 months International BPO...


  • Andheri West, Mumbai, Maharashtra, India Shott Amusement Limited Full time

    **Guest Service Associate** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Other Employment Benefits**: - Incentive - 22 Days paid Casual Leave after probation period - Public Holiday double wages - General & Covid - 19 Mediclaim - Child Education...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...