Infrastructure Engineer II

2 weeks ago

Bengaluru, Karnataka, India American Express Full time

Join Team Amex for an Exciting Opportunity

When you become part of American Express, you join a diverse community of colleagues committed to backing customers, communities, and each other. At Amex, you'll grow in a unique and meaningful career journey, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, every colleague is recognized for their contributions and leadership. Together, we strive to provide the best customer experience every day with integrity, ensuring everyone feels valued and included.

About Global Infrastructure – Enterprise Identity, Integrations & Security (EIIS) SRE and Application Support Portfolio at American Express: EIIS SRE and Application Support includes various middleware products and frameworks such as API Management suite, Messaging, and Enterprise Data Vault. The EIIS team is dedicated to innovating and supporting services for application teams.

Exciting Job Opportunity

The successful candidate will take ownership of driving design, development, and implementation of Middleware applications. Responsibilities include operational readiness for new solutions, working closely with teams to resolve system issues, and continuously improving customer experience. Key responsibilities include:

  • Lead day-to-day operations and provide 24/7 support for Enterprise Framework platforms.
  • Hands-on experience in Spark, Cassandra, Postgres.
  • Expertise in monitoring tools such as Elastic search, Kibana, and Splunk.
  • Understanding of networking concepts, TLS/SSL, Load Balancer.
  • Lead Service Restoration bridge calls for outages and collaborate with teams to resolve issues.
  • Conduct root cause analysis efforts and lead Infrastructure Services Availability Management initiatives.
  • Install, upgrade, and maintain health of Enterprise Frameworks.
  • Implement automation of administration tasks and coordinate with cloud infrastructure teams.

The role also involves working with containerized and cloud-based applications, performing security assessments, and providing strategic recommendations. Benefits for employees include competitive salaries, bonus incentives, financial support, comprehensive health benefits, flexible work arrangements, parental leave policies, career development opportunities, and more.

American Express values employee well-being and offers support programs for physical, financial, and mental health. Join a team that prioritizes your holistic well-being and offers opportunities for growth and development.

American Express is committed to diversity and equal opportunity. Employment decisions are made based on qualifications and merit without discrimination. Offers of employment are subject to background verification checks.

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