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Customer Support Representative
2 weeks ago
Customer Service Representative
Key Responsibilities:
- Attend and manage incoming client calls, addressing inquiries and providing appropriate solutions.
- Make reminder calls to clients for appointments, payments, or other scheduled activities.
- Respond promptly and professionally to customer queries on social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
- Maintain accurate records of client interactions and transactions, documenting details of inquiries, complaints, and comments.
- Provide necessary information to clients regarding various courses and availabilities and make them register for a counseling session, seminar, or event.
Pay:
₹7, ₹11,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (required)
Experience:
- Customer service: 1 year (preferred)
Willingness to travel:
- 100% (required)
Work Location:
In person
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