Support Executive

1 week ago


Bhavnagar, Gujarat, India YatraDham Eservices Private Limited Full time

We're looking for a driven and empathetic Customer Support Executive to join our growing team In this role, you'll be the first line of defense for our valued customers, providing exceptional service and ensuring their needs are met promptly and efficiently.


Responsibilities:

  • Troubleshoot customer issues and implement solutions in a timely manner
  • Research and answer customer inquiries accurately and efficiently
  • Build rapport with customers and foster positive relationships
  • Document customer interactions and maintain detailed records
  • Proactively identify recurring issues and escalate them to the appropriate team
  • Stay uptodate on company products, services, and policies
  • Contribute to a positive and collaborative work environment

Qualifications:

Minimum 1 year of experience in customer service or a related field (preferred)

Excellent communication and interpersonal skills

Strong problem-solving and analytical abilities

Ability to work independently and as part of a team

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

A positive and enthusiastic attitude

Benefits:

  • Competitive salary and benefits package
  • Opportunity for professional growth and development
  • Work in a dynamic and fastpaced environment
  • Be part of a team that values excellent customer service

Why You'll Love Working Here:

  • We are a company that is passionate about our customers and our mission.
  • We offer a positive and supportive work environment.
  • You will have the opportunity to make a real difference in the lives of our customers.

To Apply:
Please submit your resume to

Salary:
₹9, ₹12,000.00 per month

Benefits:

  • Flexible schedule
  • Paid sick time
  • Paid time off

Shift:

  • Evening shift
  • Morning shift

Experience:

- total work: 1 year (preferred)

Work Location:
In person

Speak with the employer

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