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Director of Celebrations

3 months ago

Udaipur, Rajasthan, India FAIRMONT Full time
Job Description
  • Direct and manage all sales activities to maximize revenue potential for Group, Business and Leisure Travel business.
  • Manage a team of sales managers and coordinators.
  • Oversee daily Business Review meeting, sales meetings, training and other sales related meetings as required.
  • Review all group contracts for turnover to Event Services.
  • Carry an individual goal as part of the team
  • Oversee/manage the process of::
    • Monthly, quarterly, annual goal-setting
    • Sales funnel review
    • 90-day and annual employment reviews for direct reports
    • On boarding and training plans for new sales team members (celebrations)
    • Monthly group review with Revenue Management / DOSM
    • Contract negotiation
    • Team goal setting
    • Any reporting required for hotel / ownership meetings
  • Contribute to the process of:
    • Monthly forecasting, group revenues
    • Group rate determination
    • Annual rooms revenue budget
    • Annual marketing plan
    • Action plan review with DOSM
    • Projects and additional areas of focus in collaboration with DOSM.
  • Work with other departments within the hotel to provide quality service to customers.
  • Attend trade shows, community events and industry meetings.
  • Maintain knowledge of market, competition and customers.
Qualifications
  • University/College degree and/or experience in a related discipline preferred
  • Similar experience in a luxury hotel with experience in leading a team.
  • Experience with MICE, Weddings, Celebration in a luxury hotel.
  • Strong interpersonal and problem solving abilities.
  • Ability to articulate the strengths of the hotel and match with the needs of the customer.
  • Guest focused with a passion for service excellence.
  • Works well under pressure in a fast paced and constantly changing environment
  • Strategic mind looking to advance the hotel's revenue targets.
  • Analytical and detail orientated.
  • Ability to multi-task.
  • Strong selling skills to include negotiation and the closing process.
  • Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred.
  • Ability to work independently and prioritize responsibilities.
Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.