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Client Onboarding Associate

3 months ago

Bengaluru, Karnataka, India JPMorgan Chase Bank, N.A. Full time

Job Responsibilities:

  • Reviewing and understanding the Client request
  • Manage the account opening and client documentation workflow from creation, review, & signature validation
  • Review & Verification of the Risk Rating selected by the Implementation Consultant is as per the approved Risk Matrix
  • Performs required research for a product setup and account opening to assess documentation requirements. Manage activities through heavy phone work with external clients and internal business partners
  • Review & Validation of appropriate core legal documents/product forms/service terms as listed in the P&Ps and/or Scanning & Indexing the documents to the centralized repository.
  • Review & Validation of Authorized Signor details, Negotiated Documents & perform Signature Verification
  • Ensure documentation conforms to the Bank's legal guidelines and policies and standards, including risk mitigation through adherence to the control framework
  • People and resource management (e.g. people development, attrition, pipeline/skills monitoring, training programs) for the team.
  • Maintain effective and standard operational processes
  • Improving and maintaining a controlled environment (e.g. necessary control activities along with process flow implemented, appropriate control tools in place, team members fully understand risks and related controls)
  • Manage relationship with internal clients, anticipate needs, take feedback, run conference calls.
  • Reporting/MIS
  • Project Management.

Required Qualifications, Skills and Capabilities

  • Graduates with minimum of 45 years of relevant experience or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation types
  • Ability to review and analyze information from multiple sources and determine relevancy
  • Knowledge of TS & CB Products and Operations will be an added advantage.
  • Strong client focus and ability to partner with various internal groups and client coverage
  • Previous experience of change management (e.g. new system implementation, business restructuring) within the organization


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.