International BPO Executive

2 weeks ago


Kolkata, West Bengal, India Webvio Technologies Private Limited Full time

Qualifications and Skills

  • 1-3 years of experience in international voice process
  • Excellent communication skills in English
  • Strong customer service and problem-solving skills
  • Ability to work in a fast-paced environment
  • Good organizational and time management skills
  • Knowledge of CRM software and proficiency in MS Office
  • Familiarity with international business practices and cultures

Roles and Responsibilities

  • Handle international voice process operations
  • Communicate effectively with international clients over the phone
  • Provide exceptional customer service and resolve queries
  • Maintain accurate records of conversations and transactions
  • Collaborate with team members to meet targets and goals
  • Convert query calls into a sales call


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