Online Reputation Management Intern
2 weeks ago
AboutUs: BC Web Wise is afullservice digital marketing agency renowned for our strategicbrand services worldclass creative work and indepth consumerresearch.
KeyResponsibilities: MonitoringOnline Presence: Track and monitor online mentions reviews andcommentsacrossvarious digitalplatforms. Utilizemonitoring tools to stay informed about brandsentimentandaddress potential issuespromptly.ReputationAnalysis: Conductan indepth analysis of online sentiment and trendstoidentify areasfor improvement.Provide regular reports and insights on the companysonlinereputationhighlighting areas of concern orsuccess.StrategicPlanning: Developand implement ORM strategies to enhance andprotectthe companysonline image.Collaborate with marketing and communication teams toalignORM effortswith overall brandgoals.Response andEngagement: Craftand implement effective responses to online feedbackbothpositive andnegative. Engagewith online communities and customers to buildpositiverelationshipsand addressconcerns.ContentManagement: Create and optimize positive content for the company onvariousplatforms toenhance onlinevisibility. Workwith content creators to ensure a consistent andpositivebrandnarrative.CrisisManagement: Develop crisis management plans to address potentialreputationthreatsswiftly andeffectively. Act asa point of contact for urgent ORM issuescollaboratingwithcrossfunctional teams to resolveissues.
Qualifications: Bachelors degree in Marketing Communications or a relatedfield. Strongunderstanding of social media platforms andonlinecommunities.Excellent communication and writingskills. Analyticalmindset with the ability to interpret data andderiveactionableinsights. ORM andCrisis management experience is aplus. Familiaritywith ORM tools and technologies is aplus.
Whocan apply: Only thosecandidates can apply who:
- Areavailable for full time (inoffice)internship
- Can start the internship between29th Apr24 and 20th May24
- Are available forduration of 3 months
- Are from or open torelocate to Mumbai and neighboring cities
- Haverelevant skills and interests
Benefits:
- Gainhandson experience.
- Opportunity to workalongside industry professionals andexperts.
- Networking opportunities within thecompany.
- InternshipCertificate.
crisis management,reputationmanagement,response and engagement,analytical skills,monitoringonline presence,strategic planning,social media platforms,contentmanagement,communication skills,social media analytics,onlinereputation management,reputation analysis,orm tools andtechnologies,communication
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