User Experience Design Manager

1 week ago


Bengaluru, Karnataka, India SAP Full time

Unleash Your Potential

SAP's cutting-edge innovations uplift over four hundred thousand global clients, fostering more efficient collaboration and maximizing business insights. Originally acclaimed for its expertise in enterprise resource planning (ERP) solutions, SAP has transitioned into a leading player in comprehensive business application software, including services for database management, analytics, intelligent technologies, and experience management. Positioned as a cloud-centric organization with a massive user base of two hundred million and a workforce exceeding one hundred thousand, we are driven by purpose, envisioning the future with a strong team spirit and a dedication to individual growth. At SAP, we provide the platform for you to showcase your full potential.

Your Role:

As a Senior Design Manager, you will assume a critical position within the SAP Design team, spearheading the development of seamless user experiences throughout various applications in the SAP ecosystem. Your duties will involve overseeing both internal and client-facing products, necessitating close partnerships with research, design, development, data science, product management, marketing, sales units, and top-level executives.

Your leadership will be pivotal in guiding and inspiring your team, fostering a collaborative environment that nurtures innovation and excellence in design. You will play a hands-on role in all stages of product design, ensuring that user requirements are not only met but exceeded consistently.

Central to this position is your knack for cultivating strategic alliances and influencing key decision-makers within the organization. Leveraging these connections, you will advocate for distinctive and compelling design solutions, thus influencing the direction of crucial initiatives.

  • Enhancing design impact and expertise across SAP products
  • Overseeing a global design and development team while contributing to their professional growth
  • Integrating design methodologies into Agile approaches within the product development cycle
  • Identifying and tracking quality metrics pertaining to design impact
  • Ensuring operational efficiency and accountability for design within the team
  • Becoming a fervent expert in the design domain
  • Integrating technology and business domain proficiency to advance our products
  • Proficiency in strategy, design thinking, Agile product development practices, design methodologies, lifecycle planning, and maintenance
  • Contributing to the development of product-related assets when required (e.g., rollout and knowledge transfer materials)
  • Establishing meaningful connections with design, development, sales, go-to-market, consulting, and product owners of various SAP units to deliver top-tier design solutions, leveraging the entire SAP portfolio
  • Possessing a 360-degree comprehensive product management mindset with a hands-on, collaborative attitude

Your Profile:

Your rich background and expertise will be instrumental in steering the strategic course of design endeavors across the SAP lineup. Your enthusiasm for fostering cooperation and alignment among diverse teams ensures the successful development, conceptualization, and implementation of projects.

Your profound grasp of enterprise software, design fundamentals, and AI technologies will play a key role in influencing the viable direction of our experience solutions. You will actively instill a culture of excellence within your team, amalgamating varied skill sets to form high-performing teams capable of consistently delivering impactful experiences.

  • A minimum of ten years of experience in design systems, product design, design leadership and innovation, Agile product delivery, and general AI exposure
  • Robust communication and negotiation skills with a track record of presenting to leadership and clients, advocating experience visions
  • Proven expertise in conceptualizing, executing, and overseeing UX projects
  • Hands-on familiarity with managing all facets of design and development activities within projects
  • Thorough understanding of customer requirements and market trends
  • Extensive experience engaging with customers at C-suite level
  • Proficiency in design tools and technologies
  • Demonstrated capacity to influence and coordinate cross-functional teams within a matrix organization to execute strategies
  • A team player who fosters a collaborative work environment with a focus on delivering tangible outcomes
  • Fluency in English

About the Team:

The Cross Application team is driving the advancement of user experiences across all SAP products. Our squad is dedicated to pushing the boundaries of innovation and establishing new benchmarks for UX excellence. As a valued member, you'll be at the core of design, collaborating with elite designers from various solution domains. Together, we aspire to create transformative experiences that redefine user interactions with our software.



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