Business Analyst
1 week ago
- Analyze Current (AS IS) business process and customer journey maps.
- Maintain Process Improvement Logs.
- Gather Requirements for Future (TO BE) business processes and customer journey maps.
- Conduct Process-focused Gap Analysis and Solution-focused Gap Analysis.
- Information Technology (IT) Solution Requirements.
- Create Business Process Models (Diagram and Narrative).
- Develop Entity Relationship Diagrams (ERD), Data Dictionaries and Data Flow Diagrams.
- Plan and impliment Business Process Re-engineering (BPR) Plans and Remediation Implementation Plans.
- Perform Cost Benefit Analysis.
- Craft User Stories and Acceptance Criteria.
- Prepare Business Cases.
- Comply with OATS Administrative Policies and Procedures by working directly with the departments Contract Manager throughout the PO term.
- Prepare ISDM or SDF documentation that indicates the project complies with OATS policies and procedures. Apprise OATS staff on ISDM or SDF information as directed by the Departments Contract Manager.
- Communicate relevant information to project teams and stakeholders in a timely manner.
- Facilitate meetings throughout the term of the PO. At a minimum, meeting responsibilities include:
- Proofread meeting documentation to ensure use of proper grammar and consistent font styles.
- Attend the meeting and communicate with attendees in a clear, concise, and constructive manner.
- Provide meeting documentation in the format designated or approved by OATS.
- Make necessary meeting arrangements and create needed artifacts to fulfill meeting objectives.
- Create a meeting agenda and send it to attendees in advance of the meeting.
- Keep meeting notes highlighting key action items and decisions and indicating clear due dates with any next steps needed. Send copies of the meeting notes to attendees within three (3) Business Days following the meeting.
- Address project team conflict and communication problems proactively.
- Review required documentation evidencing the deliverable for completeness and correctness before submitting to the Project Team and Stakeholders. Obtain acceptance and approval of deliverables from the Contract Manager and appropriate Stakeholders.
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