Prana Life Sciences

1 week ago


India Prerak Life Sciences PVT. LTD Full time

Job Title: Veeva Vault Application Support Specialist

  • Overall 7+ years of experience.
  • Candidate should have a minimum of 7 years of experience in supporting Veeva Vault applications.
  • Preference for candidates holding Veeva Vault Administration certification.
  • Capable of overseeing Offshore and Onsite teams.
  • Experience in Veeva Vault Quality Docs, QMS, and the life science domain would be advantageous.
  • Good understanding of the ITIL support process.
  • Strong communication skills are essential.
  • Familiarity with programming languages, databases such as Oracle/SQL Server, and scheduling/monitoring tools.
Roles & Responsibilities:

  • Provide L2/L3 support for Veeva Vault Quality Docs and QMS applications.
  • L2 support involves addressing end-user issues in Veeva, while L3 support includes Veeva administration and configuration.
  • Manage configuration change requests related to lifecycles, workflows, security settings, objects, document types/subtypes, etc.
  • Collaborate with vendors to resolve any significant issues/bugs in the application.
  • Liaise with vendors for Veeva product releases.
Should have a good grasp of integrations and collaborate effectively with integrated teams to address any issues.

  • Veeva Vault Experience Required: Veeva Vault Certification Is Mandatory

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