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Prana Life Sciences
3 weeks ago
Job summary :
- Overall 7+ years of experience
- Candidate should have at least 7 year of experience in supporting Veeva Vault application.
- Prefer candidates who are certified in Veeva Vault Administration.
- Able to manage Offshore and Onsite team
- Experience in Veeva Vault Quality Docs, QMS and life science domain will be an added advantage.
- Candidate should have good knowledge on the ITIL support process.
- Should have good communication skills.
- Experience working with any programming language, databases like Oracle / SQL Server, scheduling/monitoring tools.
Roles & Responsibilities :
- Provide L2/L3 support for Veeva Vault Quality Docs and QMS application.
- L2 support will mainly include handling the end user issues in Veeva and L3 will include Veeva administration and configuration.
- Handle configuration change requests on lifecycles, workflows, security settings, objects, document types/subtypes etc.
- Work with the vendor for any major issues/bugs in the application.
- Coordinate with vendor for Veeva product releases.
- Should understand the integrations well and work with the integrated teams for any issues.
- Experience in Veeva Vault Required : Veeva Vault Certification Is Mandatory
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