Senior Sales Manager
1 week ago
Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry.
Our Online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button.
With a 0% commission model and using the latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn't be in better hands.
Responsibilities:
The below is your ideal roles and responsibilities
Lead and oversee the sales Department within the call centre.
Manage and guide the team leaders, managers and other teams within the sales department.
Develop and implement strategies to meet sales targets and objectivesMonitor sales metrics and performance targets.
Provide coaching and training to the team members to enhance their sales skillsCollaborate with other departments to improve overall customer experienceAnalyse sales data's and trends and make informed decisionsManaging the entire Telecalling team.
hiring/training/developing agents and management team, process:
tight operational rigor with best-in-class processes and infrastructure, expertise: build businesses through learning more about the industry and scaling team capabilitiesHave led large teams (100+ member teams) and managed multiple channels outbound and inbound calling, chat, email etcExcellent organizational and leadership skills with a problem-solving ability
Skills Required:
The candidate should have the below skill sets,
Excellent communications skills and Interpersonal abilitiesStrong leadership and team management skillsAbility to multitask, prioritize and manage time effectively.
Proven experience in senior sales manager role, preferably in call centre environmentIn-depth knowledge of sales strategies and techniquesGood attention to detail and good in data management
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