International Customer Support

1 week ago


Hyderabad, Telangana, India CBSI India Pvt Ltd Full time
International customer Support
  • Credit and CollectionContact customers via calls and emails.
Send out invoices and request payment.
Resolve customer complaints, disputes, deductions and research account discrepancies.
Process Credit Card Payments. Keep check on all other payments and ensure a correct application of moniesCommunicate with all stakeholders.

As a daily activity, collector will be required to contact the customer, make collections calls, send invoices, and escalate in cases of delayed payments and help resolve dispute for their customers.

Maintain call logs and expected payment dates.

Document collections notes in Billing SystemExperience:
years of Customer Support (Voice)
  • Call , Email, & AR
  • Invoice, Payments.
US Shift5.30 pm to 2.30 am6.30 pm to 3.30 am5 day working.
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