Application Specialist

1 week ago

Nashik, Maharashtra, India Placement India Full time
Supports and administers enterprise applications including implementation, installation, configuration, and developing concepts and documentation. Helps create requirements and detailed specifications and works according to those requirements and specifications.
Provides daily and proactive monitoring, maintenance, and regular updates to PCC enterprise applications.
Tests, troubleshoots, corrects, and uses diagnostic tools and utilities to resolve application problems. Escalates issues to vendors and works with vendors for solutions.
Answers queries and resolve issues with applications and escalates or closes tickets as necessary.

Works with PCC technical staff, customer representatives, vendors and contractors to resolve problems and to provide application consulting and assistance with planning activities and end user support.

Manages security aspects affecting assigned applications and areas including analysis of appropriate log file entries and analyzing appropriate applications. Interprets log file anomalies and takes appropriate corrective and/or preventative actions.
Ensures integration between systems, identifies standards, and prioritizes project tasks and other activities to meet stakeholder needs.
Gathers and analyzes data to help with decisions related to performance, capacity, and fault tolerance.

Understands how customers use applications and supports end users by developing reporting tools, supplying training and technical support and/or documentation and creating a user-friendly environment that promotes self-sufficiency.

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