Machine Learning Data Associate

2 weeks ago


Bengaluru, Karnataka, India Observe Full time

About Us:

Observe.
AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industry's most accurate AI engine that analyzes 100% of interactions across channels, Observe.
AI maximizes agent performance, pinpoints new revenue and coaching opportunities, and up-levels quality assurance and compliance.

The Opportunity:

What You Will Do as a Machine Learning Data Associate:

  • Perform data annotation, augmentation, or analysis tasks to support Machine Learning efforts in Natural Language Understanding or Speech Recognition, working in a dynamic startup environment
  • Work closely with stakeholders within the Machine Learning team to understand the requirements and expectations
  • Deliver assigned tasks with acceptable quality and turnaround time
  • Participate/ contribute to initiatives for improving overall process and efficiency.

Who you are:

  • Bachelor's degree in any discipline.
Excellent written and oral communication skills in English

  • Ability to understand and interpret English conversations in different accents.
  • Strong analytical and logical reasoning skills.
  • Good familiarity with handling data in spreadsheets or other data entry/ analysis software (e.g., Microsoft Excel).
  • Comfort working on tasks that are primarily repetitive in nature.
  • Excited about working in a fastpaced, outcomedriven startup environment.
  • Previous experience in data annotation/ analysis is a plus.

What we offer:

Excellent medical insurance options and free online doctor consultations.

  • Yearly privilege and sick leaves as per Karnataka S&E Act.
  • Generous holidays (National and festive) recognition and parental leave policies.
  • Learning & Development fund to support your continuous learning journey and professional development.
  • Fun events to build culture across the organization.
  • Flexible benefit plans for tax exemptions
(For Eg:

Meal card, PF, etc)

We welcome all people.

We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals.

We seek to hire, develop and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

Observe.
AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce.

Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

Observe.
AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
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