ServiceNow Automation Engineer

1 week ago


Pune, Maharashtra, India SAS Full time
ServiceNow Automation Engineer

Job Locations IN-Pune Requisition ID Job Category Information Technology Travel Requirements 10%

Primary Responsibilities for this Role Include:
Develops ServiceNow catalog items, workflows, order guides, and fulfills organizational needs involving ServiceNow
Develops and maintains infrastructure-related automation spanning deployment, configuration, decommission, and services in support of hosting operations
Deliver automation specifically targeting public and private cloud environments
Provides operational support for automation, services, and deliverables within team scope
Independently manages assigned projects and workload
Contributes to documentation efforts to enable quicker support and knowledge transfer
Provides testing and quality assurance for automation projects
Provides bug fixes and new feature development on projects as assigned
Follows SDLC methodologies and team standards
Provides quality support to our internal customers
Demonstrates willingness to proactively improve processes and identify gaps in existing processes

Essential Knowledge, Skills, and Abilities:
Bachelor's degree in Computer Science or related quantitative field
Knowledge of ServiceNow development and best practices
Knowledge of Python, Go or similar languages
Experience with Terraform and IaC knowledge
Experience with cloud technologies –Microsoft Azure, AWS, GCP, and/or VMware
Experience in server administration and configuration (RedHat or Windows preferred)
Experience automating manual OS administration tasks
Collaborative team experience demonstrating problem-solving skills
Strong verbal and written communication skills; intuitive thinking skills
Ability to independently learn new technoligies quickly from supplied documentation
Ability to work well with others and to problem-solve
Ability to work well under pressure
Ability to train others

Preferred Knowledge, Skills, and Abilities:
Advanced ServiceNow development and related certifications preferred, not required
Experience of CI/CD processes and implementations
Experience with networking technologies such as firewalls, webservers and load balancers
Experience with Shell scripting (Bash, PowerShell, PERL, etc.)
Ability to effectively work on multiple projects at the same time
Experience with change management procedures
Has a detailed understanding of many technology areas in use
Ability interface with employees of varying skillsets in a high-pressure environment
Experience developing REST APIs
Experience with relational databases
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