QA Manager

7 days ago

Pune, Maharashtra, India SpurQLabs | Next-Generation Software Testing & Test Automation Services Full time

About Us

SpurQLabs is an Independent Software Testing and Test Automation company with a mission "To help our Clients build exceptional quality products at speed". We offer Testing-As-A-Service in Manual Testing, Test Automation for Web, API, and Mobile applications, Mobile App Testing, Cross-Browser, and Cross-Device testing, Performance Testing, Continuous Testing, and CI/CD.

At SpurQLabs, we envision our clients delivering the most reliable, usable, secure, and scalable software products in efficient and cost-effective ways to end-users". SpurQLabs is a preferred Testing partner of choice for many start-ups. We believe in transforming the two critical aspects of your business – improving your consumer's experience (Quality) and enhancing your operational efficiency (Speed), leveraging technology and business experience.

At our core, we believe in being creative and Innovative, being open and honest, staying committed and responsible, being human and compassionate and improving continuously.

Role

As a QA Manager, you will act as the primary point of contact (POC) between the QA teams (SDETs) and clients. You will be responsible for leading, managing, motivating, and mentoring a team of SDET's. Your role will involve ensuring consistency, driving quality performance, and aligning all programs to deliver an outstanding customer experience.

Key responsibilities -

Leadership & Team Management

  • Lead, manage, and mentor Testing team, providing guidance, mentoring, and support to ensure the team's success.
  • Motivate and provide direction to build high-performing teams.
  • Foster a culture of collaboration, innovation and continuous improvement within the testing team.
  • Work alongside with key stakeholders like Ops and hiring teams for onboarding, coaching, remediation, training, and development of QAs and QA Leads.
  • Develop and implement comprehensive test strategies aligned with project requirements and objectives.
  • Manage and prioritize test execution across various stages (unit, integration, system, acceptance).

Test Strategy & Planning

  • Develop and implement comprehensive testing strategies aligned with business objectives.
  • Collaborate with leads and development teams to create detailed test plans.
  • Understanding frameworks and review code.

Resource Planning & Allocation

  • Efficiently allocate testing resources based on project priorities and timelines.
  • Conduct capacity planning and manage resource allocation to optimize team performance.

Quality Assurance Processes

  • Implement and drive the QA process and structure.
  • Identify potential issues and trends, communicating them to relevant stakeholders.
  • Implement initiatives and projects to address possible trends and drive business KPIs.
  • Deliver insights for continuous improvement and exceptional customer experience across programs.
  • Define and enhance quality assurance processes ensure the highest level of software quality.
  • Integrate processes with overall project and release management processes.
  • Capable in calculating and reporting of testing effectiveness in terms of speed and quality through different test metrics.

Test Automation

  • Design and develop new automation frameworks in Java,C#, Python, JavaScript/TypeScript
  • Review automation code in any of the above programming languages and suggest improvements.
  • Guide and mentor test automation team on Automation best practices in Web, Mobile, Desktop, and API automation

Continuous improvement

  • Identify opportunities for process improvement and automation to enhance testing efficiency.
  • Implement measures to monitor and improve the effectiveness of the COE testing processes.

Performance Analysis and Improvement

  • Aggregate audit findings and analyze gaps in processes.
  • Identify innovative solutions to solve problems upstream, improve customer experience, and drive higher efficiency.
  • Analyze quality and performance trends to provide recommendations for program improvement.
  • Ensure the delivery of vendor quality metrics at Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).

Key Skills & Knowledge -

  • People Management skills
  • Ability to drive initiatives to closure.
  • Ability to deal with all levels of employees.
  • Ability to provide leadership, direction, and motivation to build high-performing teams.
  • Analytical and Quantitative skills
  • Excellent Communication skills
  • Data Handling/data interpretation skills
  • Good working knowledge of Transaction Quality systems, tools, and technologies.
  • Should understand Transitions, which are spread between the Handover, Start-up, Manage, and Exit phases to be able to manage Transaction Quality functions effectively.
  • High level of maturity to handle people including but not limited to clients, stakeholders, peers, etc.
  • Process-oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure.
  • Detail-oriented, Strong organizational and Presentation skills
  • Knowledge of quality tools/ structures / Process Mapping / SOP (BPMS) creation etc.

Qualifications

  • Bachelors or Masters Degree in Computer Science, Engineering, or related field.
  • Proven leadership experience in managing testing teams and projects.
  • Strong understanding of testing methodologies, tools, and best practices.
  • Minimum of 8+ years of experience in software testing, with atleast 2+ years in team lead/manager role.
  • In-depth knowledge of various testing methodologies (e.g., Agile, Waterfall).
  • Experience with automation testing and tools and Frameworks (e.g., Selenium, Appium, Playwright, Cypress) and programming languages (Java, C#, Python, JavaScript/TypeScript).
  • Knowledge of Test management tools and bug reporting tools(e.g. Jira, Test rail, Bugzilla, Test Link etc.)
  • Understanding of console logs and debugging tools e.g. Chrome Devtools and VS Code.
  • Understanding of API testing using POSTMAN, RestAssured, PactJS.
  • Experience git and tools like Github/Bitbucket/Gitlab.

We are looking for dedicated professional with a passion for quality assurance and a strong ability to lead and develop teams. If you meet these qualifications and are ready to take on this challenging role, we encourage you to apply at

Best Regards

HR

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