Product Support Representative Iii

1 week ago

Pune, Maharashtra, India Jobs for Humanity Full time
Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem.

Therefore, we have dedicated this job posting to individuals coming from the following communities:

Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.

If you identify with any of the following communities do not hesitate to register.

Company Name:
FIS Global

Job Description:

Position Type:

Full time

Type Of Hire:

Experienced (relevant combo of work and education)

Education Desired:

Bachelor of Computer Engineering

Travel Percentage:

0%

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team


In today's highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information - both from within and outside their organization.

Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow

What you will be doing

  • Provides indepth product support to FIS clients by resolving incoming inquiries.
  • Documents customer information and recurring technical issues to support product quality programs and product development.
  • Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Clientcentric activities.
  • Other related duties assigned as needed.

EDUCATION REQUIREMENTS
Bachelor's Degree in business or related field or the equivalent combination of education, training, or work experience. (High school diploma or GED for job levels I and II.)

GENERAL KNOWLEDGE, SKILLS & ABILITIES

  • Prior banking or finance related experiences a plus; personal banking experience preferred
  • Documents client information and recurring technical issues to support product quality programs and product development
  • Knowledge of FIS products and services
  • Strong analytical skills
  • Knowledge in programming, business analysis or implementation of software products
  • Organizational and time management skills required
  • Selfstarter with proven ability to work independently
  • Excellent oral and written communications skills
  • Strong problem solving skills

FIS JOB LEVEL DESCRIPTION

Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • Product Support Representative Iii

    1 week ago

    Pune, Maharashtra, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Product Support Representative Iii

    7 days ago

    Pune, Maharashtra, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Product Support Representative Iii

    1 week ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of Commerce/BusinessTravel Percentage:0% Are you curious, motivated, and forwardthinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people...

  • Product Support Representative Iii

    1 week ago

    Pune, Maharashtra, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...

  • Product Support Representative Iii

    7 days ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of Commerce/BusinessTravel Percentage:0% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people...

  • Product Support Representative II

    1 week ago

    Pune, Maharashtra, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Product Support Representative (Night Shift) About the Team: CardPro ConnectTM is a web-based application that lets you view and track your card issuance production in real...

  • Product Support Representative Ii

    7 days ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of Commerce/BusinessTravel Percentage:0%Product Support Representative (Night Shift)About the Team:What you will be doing:- Issue Resolution: Identify and resolve problems reported by clients, following documented procedures and utilizing...

  • Product Support Representative Ii

    1 week ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of Commerce/BusinessTravel Percentage:0% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people...

  • Product Support Representative(Intrader in Fixed

    1 week ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:General Equivalency DiplomaTravel Percentage:0%Product Support Representative(InTrader in Fixed Income Domain) : 1 to 3 years : Pune ::UK (1 PM to 10 PM ) Fixed Shift**Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to...

  • Product Support Representative Ii

    1 week ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of Computer EngineeringTravel Percentage:0% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people...

  • Product Support Executive

    1 week ago

    Pune, Maharashtra, India Practice League Full time

    We are looking for smart, passionate members with good communication skills for our product support team. As part of the product support team, you will resolve client issues, provide them with assistance in configuring and using our products.Roles and Responsibilities: Provide excellent Client service in a proactive, timely and efficient manner. Take...

  • Customer Support Representative

    1 week ago

    Pune, Maharashtra, India Optimas Solutions Full time

    Customer Support Representative***About***Optimas:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us...

  • Customer Support Representative

    1 week ago

    Pune, Maharashtra, India Optimas Solutions Full time

    Customer Support RepresentativeGloucester, UKAbout Optimas:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused ondelivering fasteners, components, industrial and safety supplies to our diverse customers around theworld. Our local, on-the-ground teams understand the nuances of every community we serve....

  • Product Support Representative Specialist

    3 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 5 - 10%GENERAL DUTIES & RESPONSIBILITIES• Provides in-depth product support to FIS clients by resolving incoming inquiries.• Responds to customer product inquiries via telephone or in written...

  • Product Support Representative Specialist

    2 months ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 5 - 10%GENERAL DUTIES & RESPONSIBILITIES• Provides in-depth product support to FIS clients by resolving incoming inquiries.• Responds to customer product inquiries via telephone or in written...

  • Product Support Representative

    1 week ago

    Pune, Maharashtra, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...

  • Software Engineer III

    1 week ago

    Pune, Maharashtra, India Rocket Software Full time

    Job DescriptionSummary:The Software Engineer-III designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software's compatibility with hardware and/or influences...

  • Web Developer III

    1 week ago

    Pune, Maharashtra, India Mouser Electronics Full time

    JOB DESCRIPTION Job Title: Web Developer III Web Developer III is responsible for multiple web and back office applications written on .NET development platforms. Analyzes, designs, codes, debugs, assists in testing and documents software. Participates in all phases of the software development life cycle and is responsible for new and existing...

  • Production Support Representative

    1 week ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of EngineeringTravel Percentage:10% As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together...

  • Finance Support Representative Ii

    7 days ago

    Pune, Maharashtra, India Mouser Electronics Full time

    Title: TTI - Finance Support Representative IILocation: IndiaThis role would be supporting TTI (Mouser's Parent Company). The Finance Support Representative is responsible for ensuring a timely and accurate response to all supported Finance Functions, i.e., Credit & Collections, AR, FP&A, Tax, and others as when added. This position supports the Finance team...