Operations Manager

1 week ago


Goa Velha, Goa, India ADVATIX - Advanced Supply Chain and Logistics Full time
Operations Manager
Role Summary
Our client is seeking an Operations Manager to join their rapidly growing team.

The Operations Manager is responsible for fulfillment operations including mentorship of a team and the lifecycle of product within their department or area.

This includes all aspects related to Safety, Quality, & Productivity.

The Operations Manager directs the daily activities of Inbound and/or Outbound operations which may include receiving, pick, pack, & ship processes.

The Operations Manager must partner closely with Planning and Forecasting teams to translate overarching business goals into specific shift plans for execution.

The Operations Manager ensures the team will perform in ways that exceed the Clients' expectations, while exemplifying company values and culture.

Key Results Areas
Manage safety, quality, productivity, and customer delivery promises

Support, mentor, and motivate your salaried and hourly workforce

Responsible for the overall operational execution of the product life cycle within the department

Partner with building leadership to scale the warehouse team based on business demand and forecast

Ensure proper handling of all inventory movements & transactions

Optimize space and capacity in a large fulfillment center environment

Ensure adequate staffing, equipment, and space utilization to fulfill production goals during peak holiday weeks and non-peak periods

Develop detailed operations plans and schedules for peak periods based on high-level parameters provided by upper management

Plan resources (both equipment and staff) to meet growth requirements

Manage and develop the team to optimize productivity and promote growth

Develop, implement, and facilitate processes that focus on achieving measurable improvements to safety, operational efficiency, inventory management, quality, order accuracy and on-time delivery

Maintain environmental, safety and other relevant regulatory compliance

Work with other managers to continuously improve policy, procedures, practices, and training

Ensure the accurate and timely preparation of reports regarding daily and weekly operations

Provide excellent service to all internal and external customers

Actively participate in LEAN programs within the facility, including standardized work, visual management, and 5S

Skills & Qualifications
Must have 5+ years of experience working in a fast-paced warehouse/production/logistics/ high-volume pick, pack production or manufacturing environment, specifically within the Oil & Gas industry

Experience managing a collective team of 50+ employees with 3-5 direct reports

Ability to use KPIs and data to manage and improve processes

Strong interpersonal skills

Successful track record in leadership and supervising the work of subordinates

Strong customer orientation and problem-solving skills including 5W or 8D root cause analysis

Ability to establish priorities and multi-task

Possess professional business demeanor

Strong working knowledge of MS Office Suite

Ability to work effectively in a high-pressure environment

Experience with Project Management, Lean and Six Sigma methodologies

Demonstrated servant leadership behavior

The ability to stand, walk, squat, bend for prolonged periods, and lift up to 50 lbs

Flexibility for shift schedules that can vary days of the week or hours worked
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