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Asst. Manager Sales
3 months ago
About the Position
The main responsibility of this role is to coordinate sales operations with other departments within the organization to ensure smooth functioning and optimal business relations with customers. Here are some key tasks for this position:
- Maintain the customer database.
- Target new customers and sales opportunities.
- Bring attention to any issues that could impact the hotel's interests.
Key Responsibilities
Sales Marketing:
To achieve revenue targets and handle various sales programs and projects efficiently.
Administrative:
- Maintain accurate filing systems, both manual and electronic.
- Keep detailed records of sales agreements and contracts.
- Submit sales reports in a timely manner.
Financial Management
- Contribute to sales revenue targets.
- Develop and review personal business plans.
Operational Management
- Conduct professional sales calls using Consultative and SMART Selling techniques.
- Plan sales calls strategically with clear objectives.
- Maintain excellent knowledge of hotel facilities and services.
- Conduct competitor research regularly.
Customer Service
- Establish and maintain strong relationships with clients.
- Ensure guest requests are met and complaints are addressed promptly.
Managerial Qualities
- Demonstrate leadership, integrity, and ethical behavior.
- Ability to delegate tasks effectively and think strategically.
- Recognize and appreciate others' ideas.
Hygiene / Personal Safety / Environment
- Maintain cleanliness in the workplace.
- Follow safety guidelines and regulations.
- Adhere to environmental commitments and regulations.
