Routing Switching Implementation

2 weeks ago

Pune, Maharashtra, India Wipro Full time
Role Purpose

The purpose of the role is to resolve, maintain and manage client?s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client?s network/ server/ system/ storage/ platform/ infrastructure and other equipment?s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site project team To resolve the complex problem/ issues at the site Lead/ Sr.

Administrator Guide the administrators with the complex problems External Client Resolving the tickets/ queries and servicing them Display Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill Process Excellence ? Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk ? Expert Systems Thinking ? Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment
  • Competent Technical knowledge ? knowledge of the various devices/ network etc which the administrator have to service
  • Expert Competency Levels Foundation Knowledgeable about the competency requirements.
Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Problem solving Execution excellence Passion for results Collaborative working Deliver No. Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails 2. Cisco Routing and Switching

  • Routing & Switching - Cisco

    2 weeks ago

    Pune, Maharashtra, India Zensar Technologies Full time

    Looking for a Technical Project Systems Engineer (TPSE) with strong knowledge of networking fundamentals (TCP/IP, routing and switching).Coding or scripting experience is desirable, as well as proficiency in UNIX environment.You would have achieved relevant experience in Sales, post sales or engineering roles for a minimum of 2 years in the information...

  • Network Software Development Engineer

    4 weeks ago

    Pune, Maharashtra, India GAIUS HYPERLOCAL PRIVATE LIMITED Full time

    Job Summary :In this role you will lead the teams to innovate and solve problems of high ambiguity and high impact. You will drive design choices, trade-offs, priorities and timelines. You will demonstrate exceptional management skills and technical expertise, and practical experience building complex embedded systems. You are data and metric driven, and...

  • Network Software Development Engineer

    4 weeks ago

    Pune, Maharashtra, India GAIUS HYPERLOCAL PRIVATE LIMITED Full time

    Job Summary :In this role you will lead the teams to innovate and solve problems of high ambiguity and high impact. You will drive design choices, trade-offs, priorities and timelines. You will demonstrate exceptional management skills and technical expertise, and practical experience building complex embedded systems. You are data and metric driven, and...

  • WALK-IN INTERVIEW FOR Networking-(Routing

    2 weeks ago

    Pune, Maharashtra, India Infosys BPM Full time

    WALK-IN INTERVIEW FOR Networking-(Routing & Switching)-Technology Support ON 15th & 22nd-May'24 at PUNE Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM::Walk-In Drive on 15th & 22nd -May'24 at PUNE. Please carry copy of this posting to the venue and make sure you register and submit your application when attending the walk-in...

  • Diversity-Walk-in-(Network security, Routing

    2 weeks ago

    Pune, Maharashtra, India Infosys BPM Full time

    Diversity(Only Women) WALK-IN FOR (Network security, Routing & Switching) -TECHNOLOGY SUPPORT ON 13th June'24 at Pune.Greeting from Infosys BPM Ltd.,You are kindly invited for the Infosys BPM-Walk-In Drive on 13th June'24 at Pune.Please carry copy of this posting to the venue and make sure you register and submit your application when attending the walk-in...

  • Zensar Technologies

    2 weeks ago

    Pune, Maharashtra, India Zensar Technologies Full time

    Zensar seeks a solution architect to work with and drive the architectural services work done as part of our CIS to enhance its portfolio in the Datacenter Network, Wireless, Unified Communication and Security domains. We expect the candidate will spend time working directly with our top transformation and enterprise accounts driving 20% customer facing...

  • Consultant - Cisco Routers & Switches Job

    2 weeks ago

    Pune, Maharashtra, India YASH Technologies Full time

    Job DescriptionManaging firewall policiesMonitoring and whitelisting domains as neededMonitoring vulnerabilities portal and upgrading network devices based on recommendationsParticipating in critical maintenance windows and handling TAC cases for issue resolutionManaging equipment RMAs and tracking them through resolutionRequired Technical...

  • Portfolio & Project Management (PPM) Professional

    1 month ago

    Pune, Maharashtra, India Cognizant Full time

    Portfolio & Project Management (PPM) Mandatory Skills: Primary Skills: Routing and Switching Secondary Skills: Security Requirements: Minimum 8+ years of experience CCNP, CCIE certifications preferred Strong L3 profile for Cisco Data routing & switching Good knowledge of BGP, OSPF Strong understanding of VRF, MPLS Strong troubleshooting skills for Cisco...

  • Portfolio & Project Management (PPM) Professional

    1 week ago

    Pune, Maharashtra, India Cognizant Full time

    Portfolio & Project Management (PPM) Mandatory Skills: Primary Skills: Routing and Switching Secondary Skills: Security Requirements: Minimum 8+ years of experience CCNP, CCIE certifications preferred Strong L3 profile for Cisco Data routing & switching Good knowledge of BGP, OSPF Strong understanding of VRF, MPLS Strong troubleshooting skills for Cisco...

  • Portfolio & Project Management (PPM) Professional

    4 weeks ago

    Pune, Maharashtra, India Cognizant Full time

    Portfolio & Project Management (PPM) Mandatory Skills: Primary Skills: Routing and Switching Secondary Skills: Security Requirements: Minimum 8+ years of experience CCNP, CCIE certifications preferred Strong L3 profile for Cisco Data routing & switching Good knowledge of BGP, OSPF Strong understanding of VRF, MPLS Strong troubleshooting skills for Cisco...

  • Associate Technical Specialist

    2 weeks ago

    Pune, Maharashtra, India Microland Full time

    Location:Bangalore or Pune – Should be ready to work from OfficeShifts: 24/7 – Rotational ShiftsExperience: 5+ yrsSkills: Network Build, Routing, Switching, Palo Alto(Preferred)/ Any 2 FirewallsJDL3 – Network and SecurityBachelor's Degree in Telecommunications, Engineering or related discipline, or equivalent experience.5+ years of technical I.T....

  • Network Engineer

    2 weeks ago

    Pune, Maharashtra, India Alp Consulting Limited Full time

    Desired Competencies (Technical/Behavioral Competency)Must-Have1.Routing(Cisco router, BGP, EIGRP,Express route for Azure2.Switching(Cisco Nexus switch, VDC,VPC configuration)3. CCNA, CCNP certified4.Palo alto Firewall, Forcepoint Proxy,5. Cisco ISE, WAFGood-to-HaveF5 and Radware link load balancerSNResponsibility of / Expectations from the Role1Daily...

  • Network Specialist

    2 weeks ago

    Pune, Maharashtra, India Amdocs Full time

    In one sentence We are looking for a Network Specialist to design, implement, maintain, and support our growing network infrastructure. Engineer will be part of a team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. What will your job look like? ...

  • Senior Specialist

    2 weeks ago

    Pune, Maharashtra, India LTIMindtree Full time

    Senior Specialist - Cloud & Infra Management Job Req Id: "Key Responsibility: • Develop migration plans and perform migrations from traditional data center network to private cloud SDN read setup • Designs, architects and troubleshoots client Networking solutions. • Demonstrated ability to manage and escalate technical issues to appropriate vendor...

  • Senior Specialist

    2 weeks ago

    Pune, Maharashtra, India LTIMindtree Full time

    Senior Specialist - Cloud & Infra ManagementJob Req Id: "Key Responsibility: Develop migration plans and perform migrations from traditional data center network to private cloud SDN read setup Designs, architects and troubleshoots client Networking solutions. Demonstrated ability to manage and escalate technical issues to appropriate vendor support team...

  • Lead Technical Consultant

    2 weeks ago

    Pune, Maharashtra, India Fujitsu Full time

    Summary: We are seeking a highly skilled and certified Network Engineer to join our team. The ideal candidate will have a strong background in network topology, infrastructure management, and operational understanding.They will be responsible for managing and deploying network solutions, ensuring optimal performance, and creating standard operating...

  • Senior Technical Analyst

    2 weeks ago

    Pune, Maharashtra, India Jade Global Full time

    Job Description (revised):The Network Support Engineer will be responsible for: * Providing hands-on experience and expertise in Routing, Switching, Firewall, and SD-WAN technologies. * Offering L2 and L3 support for LAN, WAN, SD-WAN (preferably with Silver Peak experience), VPN, Firewall (with expertise in Palo Alto, Fortinet, or Juniper), Routers, Switches...

  • Cisco Solution Architect

    2 weeks ago

    Pune, Maharashtra, India Integration International Inc. Full time

    We are Hiring for Cisco Solution Architect Position - (Switching & Routing)Our innovative and growing company is searching for experienced candidates for the position of CISCO Solution Network Architect. To join our growing team, please review the list of responsibilities and qualifications.Qualifications5 - 8 years of experience in networks, LAN/WAN or...

  • Senior Network Engineer

    2 weeks ago

    Pune, Maharashtra, India Ensono Full time

    The Network Engineer is responsible for the design and implementation of enterprise and data center wide voice and data network solutions that align with the architecture and business models to achieve optimal solutions for Ensono and its customers. The Network Engineer is responsible for developing, implementing, and maintaining network solutions to include...

  • Senior Network Administrator

    2 weeks ago

    Pune, Maharashtra, India Cybage Software Full time

    About Cybage:Founded in 1995, Cybage Software Pvt. Ltd., a technology consulting organization is a leader in the hi-tech and outsourced product engineering space. We are a valued partner to technology startups, mid-size companies, and Fortune 500 corporations alike. Our solutions are focused on modern technologies, and are enabled by a scientific,...