Senior Technical Analyst

2 weeks ago


Pune, Maharashtra, India Jade Global Full time

Job Description (revised):The Network Support Engineer will be responsible for: * Providing hands-on experience and expertise in Routing, Switching, Firewall, and SD-WAN technologies.

* Offering L2 and L3 support for LAN, WAN, SD-WAN (preferably with Silver Peak experience), VPN, Firewall (with expertise in Palo Alto, Fortinet, or Juniper), Routers, Switches (especially Juniper), and addressing P1/P2/P3/P4 tickets.

* Monitoring and optimizing bandwidth usage. * Implementing network load balancing, provisioning, and troubleshooting. * Analyzing Firewall logs for security and performance. * Identifying opportunities to improve network performance. * Providing day-to-day support for Beckman network systems. * Preparing necessary functional documentation. * Managing incidents, changes, service requests, and projects. * Involving the Network Lead during MIM calls for 24x7 support. * Offering project support. * Delivering 24x7 global network operation support for Beckman.
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