Vice President Of Engineering Cloud Telephony

2 weeks ago


Bengaluru, Karnataka, India Noted Full time

Job Description:
AI-

First Soft Switch Engineer Overview:

We are seeking a highly skilled and innovative AI-First Soft Switch Engineer with a background in cloud telephony to join our team.

This role is integral to developing a next-generation soft switch leveraging artificial intelligence to enhance telecommunication processes.
The ideal candidate will have extensive experience in cloud telephony and a deep understanding of AI technologies.

Responsibilities:
Design, develop, and maintain AI-first soft switch solutions for cloud telephony systems.
Implement and optimize AI algorithms to enhance call routing, voice quality, and system efficiency.
Collaborate with cross-functional teams to integrate AI functionalities into existing telephony infrastructure.
Ensure the scalability, reliability, and security of the soft switch solutions.
Troubleshoot and resolve complex technical issues related to cloud telephony and AI integration.
Stay updated with the latest advancements in AI and telephony technologies to drive continuous improvement.

Must-Have Technical Expertise:

Cloud Telephony Platforms : Proficiency in cloud telephony services such as Twilio, Plivo, or Nexmo, including API integration and service management.


AI and Machine Learning :
Strong knowledge of AI/ML algorithms, frameworks (Tensor Flow, Py Torch), and practical experience in applying AI to telecommunications.

Soft Switch Development :

Experience in developing and managing soft switch solutions, including knowledge of protocols such as SIP, RTP, and Vo IP technologies.


Programming Languages :
Proficiency in programming languages such as Python, Java, or C++ for developing AI and telephony solutions.

Cloud Infrastructure :

Expertise in cloud platforms like AWS, Google Cloud, or Azure, and experience with containerization (Docker, Kubernetes) for deploying scalable solutions.


Data Analysis and Processing :
Strong skills in data analysis, signal processing, and understanding of voice codecs and compression techniques.

Security and Compliance :
Knowledge of security best practices and regulatory compliance in telecommunication systems.

Preferred Qualifications:
Experience with NLP (Natural Language Processing) for voice recognition and synthesis.
Familiarity with microservices architecture and RESTful API design.
Proven track record of implementing AI solutions in real-time communication systems.
Excellent problem-solving skills and ability to work in a fast-paced, dynamic environment.

Educational Requirements:
Bachelor's or Master's degree in Computer Science, Telecommunications, Electrical Engineering, or a related field.
Relevant certifications in cloud telephony and AI/ML will be a plus.

Soft Skills:
Strong communication and collaboration skills.
Ability to lead projects and mentor junior team members.
Innovative mindset with a passion for leveraging AI to transform telecommunication processes.

Application Process:

Interested candidates are invited to submit their resume, a cover letter detailing their experience in cloud telephony and AI, and any relevant project portfolios.



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