ServiceNow Architect

7 days ago

Anywhere in IndiaMultiple Locations Optivalue tek consulting Full time

Salary : 15-36 LPA

Role Summary :

Looking for a ServiceNow Architect for implementing FSM module at Rivian, You will be working with the ServiceNow platform team and the business team closely to define and implement a solution for existing FSM business processes by utilizing the core platform functionality and innovative thinking for optimizing results.

You will need to have4-6 years of experience working with following :

- Implementing solutions for ServiceNow CSM/FSM application based on ServiceNow best practices while maintaining out of box ( OOTB) upgradeability.

- Ability to develop and re-engineer existing processes and build appropriate ServiceNow solutions.

- Serve as a lead subject matter expert and champion in driving the industry best practices during the implementation.

- 4-6 years of experience developing ServiceNow application as a Technical solutions Architect.

Strong hands-on coding skills.

- Must have experience integrating building IVR solutions on ServiceNow utilizing Amazon Connect

- Must have experience with Work Order management and building functional workflows on ServiceNow.

- Strong ServiceNow technical breadth and depth spanning modules including FSM, ITSM & WSD

- Expertise using Flow Designer & Integration Hub

- Experience with CSM portal configuration for external users

- Expertise with Business Rules, Client Scripts, Scripts Includes, UI Scripts, policies, etc.

- Expert level skills in JavaScript, UI Pages, UI Macros, UI Policies, etc

- Expert level skills in JavaScript, XML & JSON

- Work with Project/program managers to meet established target dates and completion for activities/deliverables under changing conditions.

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